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October 2021 by Alison Stumpf
Poor reputation on paying claims. Wish we had known that before a storm hit our house and they offered a measly payout. Our first claim and we had to go through state arbitration and in the end we were awarded 8 times what they wanted to pay out. Very rude and unprofessional A long drawn out battle to try to collect. Be forewarned. They are happy to collect your premiums and turn on you when you want to collect.
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October 2020 by Pavel Pilich
This in insane the way this company treats their customers. As a policy holder I would never ever consider them as a company that I would trust to take care of me and pay for any damages. They are very good manipulators and they are putting walls betwean contractors and homeowners for a reason and expect customers to go and do their own leg work for not even half of what should be paid. this company definitely needs to be reviewd by the department of commerce.
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October 2019 by Connie Berglund
My husband was told that he could replace the steel roof on a building on his dad's acreage. After he finished he brought in the bills and the next day he was called and told they weren't going to cover it.