-
November 2023 by Chris McHugh
They are very organized and very knowledgeable. They do a good job of letting you know drawbacks and things to consider as you shop.
-
November 2023 by Richard Arkell
Great Arctic Spa Hot Tub! Install went smoothly in Stone Lake, WI.
-
October 2023 by Craig Johnson
Shaina was wonderful to work with on the purchase of our new Arctic Summit XL hot tub! She answered our many questions and steered us to the right tub for us. And the delivery and setup went great too! Chad, Brandon, and Blake were all super friendly and helpful as they walked us through the initial setup. Looking forward to working with them going forward since everyone has been very professional and courteous throughout the process!
-
October 2023 by Brent Hoernemann
We purchased a new Arctic hot tub from A-Pro back in June. While there were a few hiccups on the installation of the hot tub, they worked through the issues and finished a good install. They even stuck around later than normal to finish the install.The hot tub is great!!!! My wife uses it multiple times a day for therapy and it has helped her tremendously. Definitely an improvement over our 15+ year old beachcomber.Thanks!
-
September 2023 by J. Nelson MD
Thank you A-PRO Pool and Spa for another great pool season. Chad, you, and your team are professional, knowledgeable and always courteous. From opening to closing, you have again provided excellent service. We appreciate Brandin's cheerful weekly-service and his excellent care for our pool. The times we have called the office, Shaina and McKenzie have taken our questions and messages and passed them on to the appropriate people. Thank you for your help and timely communication. Blake is a Jack -of-all-trades and has helped us several times this season repairing, servicing and replacing pool parts as needed. Thank you all for your patience with our questions and concerns and for advising us throughout the season. As a participant in your Preferred Customer Program our minds are more at ease knowing our pool is serviced and maintained weekly. Your service has helped to make the season and pool ownership more enjoyable. Thank you. Carol and Dan Nelson
-
June 2023 by Hank Felczak
Shaina has been great staying in contact with us since we ordered in February. Expected delivery was June. When is showed up at the beginning of May we weren't ready. A-Pro worked with us until we could get the electrical done(Appreciate the patience!). The delivery and install folks arrived on time and were extremely professional and friendly. The spa looks great, and I can't wait to hop in!
-
June 2023 by Steve Alm
Shaina was a pleasure to work with and very knowledgeable on her product offerings. Tub delivery was on time and the setup team performed admirably. Glad to have such a great company locally.
-
June 2023 by Rob Mohr
Glad I bought local from A-Pro! Quality Tub plus great customer service. Always willing to answer my questions year after year on maintenance, even though I should be writing down the answers.
-
June 2023 by Chris Smith
Best in class service. Purchase all of my pool supplies and maintenance materials from them. Pool vacuums in stock. Well worth the money
-
June 2023 by Kimberlee D.
I went in to purchase 2 new spa filters, I did not know the size I needed and brought the old one in. They advised to match it up before I opened as it would be non refundable, I did, but I opened both because they looked identical, unbeknownst to me he gave me 2 different ones and 1 fit, the other did not. I went back hoping to exchange it but they would do nothing. I said you gave me 2 different ones and he replied, you bought them. Thanks for a $50 filter I can never use. Going elsewhere even if I have to drive an hour.
-
May 2023 by Justin Keller
Blake has done an awesome job taking care of my old Spa over the two years I have had it and has been very diligent on answering any of my questions. If there was an unforseen issue, he has resolved it satisfactorily every time. Would gladly recommend A-Pro and the team.
-
May 2023 by Steve McCormack
Shaina was quite helpful and knowledgeable about getting us the right hot tub. The Orca model with its textured surface and no maintenance cabinet will be nice. Hot tubs aren't cheap these days but I feel we got a fair price. There were a couple of hiccups with delivery but it was resolved easily with them.
-
April 2023 by Trudy Marten
Great service, we are very impressed by the Sustain system, way less work since using this system for our in-ground pool.
-
April 2023 by John DeRosa
Great family owned business!! Chad and his son Blake are very knowledgeable and know what they are doing. Customer service has always been excellent wouldn't think of using anyone else.
-
April 2023 by Reinette Labernik
A-Pro Pools were extremely professional and helpful in the start-up of our beautiful new Arctic spa. I would highly recommend them in the purchase of a new spa.Thank you A-Pro
