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February 2024 by Josh A.
The other recent reviews are correct. They are slow filling a prescription. Giving 3 stars because the automated telephone service at least tells me they are “stillworking” on filling prescription and because it was filled within 2 days.
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February 2024 by Phil Wahlberg
Worse customer service skills by the pharmacy staff. When requested a prescription which was sent over from children’s hospital, the tech swore at me and suggested I take my business elsewhere. In the future I will! Nice mouth on your staff, might want to consider review of the employee handbook on customer service.
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January 2024 by BoiBoi Vo
very cruel staffs, they were cruel and not productive, the female Indian Pharmacist was very meant and not sympathy at all.
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January 2024 by Brandon Siegle
This place keeps going down hill. Today I went to buy protective underwear for my Grandfather and I actually had to tell the kid at the registers that I wanted my purchase to be put into bags. Have some common sense! I shouldn't have had to ask for my purchase to be put into a shopping bag.One of the female employees in the pharmacy is prejudice towards people who take medication for pain. When I called to ask if they would be able to fill my prescription I told her what and how many she replied "JESUS" with a disapproving attitude. Very Unprofessional. They have also somehow lost a prescription I would recommend getting your pain meds anyplace else
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December 2023 by M N.
Snotty pharmacy aid would not accept my elderly wife's clipped MN state ID given as temporary. Good enough for police but not the angry teen (waiting for ID card in mail) to purchase Sudafed so I had to go in. I guess a picture ID confirming one's age and name is no good if the corner is clipped. So if you live alone and have a temporary license this little snot will not sell you Sudafed. The adult staff members just looked on. No wonder Walgreen's are getting pushed out by CVS. Terrible service at this location. Avoid this one. They'll likely appreciate that.
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November 2023 by Laura Ashburn
I had an absolutely horrific experience receiving a vaccine here. The little vaccine cubicle was disgusting— there were bloody cotton balls and bandaids on the floor. The pharmacist who gave me my vaccine was rude and condescending, and I have very little confidence he administered my vaccine correctly. He did not even sanitize his hands before giving me my injection. I would not recommend receiving a vaccine here.
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November 2023 by Veronica Simon
I have been using this Walgreens for 14 years and never had an issue with the pharmacy before. Warren the gentleman who’s been there a long time is wonderful, but the newer women employees are very rude. They act like they hate their job, very quick, no smiles, handed me my prescription and said, “Here ya go.” I’ve never been so disappointed in service. I held for over 20 minutes for anyone to answer the phone and never got a person.
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November 2023 by Kathryn McHugh
Awful. The pharmacist who "helped" me check out acted like she would rather be doing ANYTHING than helping me at that moment. Rude. Didn't ask if I had any questions about my medication or anything- just kind of stared into space until I walked away. Never again!!! I have seen one friendly man that works in the pharmacy, but the rest are rude. Definitely need to do a training for customer service at this pharmacy. Yikes!
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November 2023 by Sam S
Very bad experience with vaccination, the pharmacist was not even ready to listen, she just called me in, asked me to lift my shirt sleeves and injected me. I was surprised that she did not disinfect before injection. Then she asked me to leave, I asked her don't you put a band aid over it, she was rudely answering "You are not Bleeding". She has no idea of customer service or good hygiene practice for vaccination. I would not recommend this place.
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October 2023 by Luella Bos
The absolute worst place to have a prescription filled. I called to check the status and the woman who answered the phone was very rude. She said my prescription was an over the counter thing and would not be filled. I asked why I wasn't notified and she started yelling at me about not being in control of the automated system. This was not an over the counter medication! She didn't even look at what I was asking about. Just started yelling. If you like bad customer service and waiting weeks to find out that they aren't going to fill your medications, continue to go there. Useless!!!
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October 2023 by 23freetime
Used to enjoy this location over any other in lakeville. Recently there has been a massive decline in even basic human decency towards customers. In particular one woman, who appears to be a lead pharmacist, who has proven multiple times to be the rudest employee I have ever encountered.
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October 2023 by Charlie G
Pharmacy staff has no cares for customers, clearly overworked in understaffed. Use to be a great place to get prescriptions filled but now it is very painful to get a prescription filled in a timely manner here.
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October 2023 by John A.
Consistently understaffed and quite often rude. Used to be a great place, now with cutbacks we get agrivated almost every visit.
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October 2023 by Ahmad Jan
Very bad customer service there is a tall girl wearing glasses she is very disrespectful and unprofessional she have no respect I don’t know how she pass the interview she have very bad attitude I will never ever go to this Walgreens again and I will not recommend to my family and friends
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September 2023 by Ashlee Soberg
Unfortunately this Walgreens is the worst for prescriptions. Had to wait 24 hours for a life saving EpiPen prescription for our daughter and that was after I had called and showed up to the pharmacy and waited. Every time we fill something here it takes over 6 hours to fill. It's absolutely ridiculous to have to wait 6 business hours, have the pharmacy close, and then have to wait until the next day to actually get antibiotics (this has happened three times). I'm an idiot thinking each time will be different. I'm finally done. Listen to the other reviews. This is the worst Walgreens if you are sick.