The United States Postal Service provides reliable and affordable delivery of mail and packages. The local Post Office at the Lakeville location is noted for its friendly, efficient, and professional staff who work hard to help customers. Clerks are described as wonderfully friendly, funny, and caring, often going above and beyond to find solutions, such as using a smaller box to save customers money on shipping costs. Even during busy times, like the week before Christmas, the team works efficiently to serve everyone with smiles. While the building's age and upkeep may be underwhelming, the dependable service and helpful people make it a highly recommended place for mailing needs. Customers appreciate the secure and reliable service, with many choosing this office for its good example of friendly service.
I wish I could give this place zero stars. Truly awful customer service and staff are unfriendly and unpleasant to work with. My issue took well over a month to resolve and 5 visits to this location.
May 2025
Post office: you need a UN3481 hazmat label sticker on it. Me: I know. I'll buy one. Post office: we don't have those. Me: where can I get one? Post office: I don't know. Me: how do I comply with the regulation? Post office: you need a UN3481 label.
May 2025
I've been trying to call for over 2 hours and no one will answer. This is beyond frustrating as my package wasn't delivered and is being returned to sender. I would go in but I'm out of town.
