-
January 2024 by Hope A
ZERO STARS*** the other one star reviews are true! Got charged twice for gas b/c their pump wasn't working. I asked for a refund, they told me it will go back automatically. A week later NOTHING. Wasting more of my time I went back to the gas station a week later & they stated they don't do a refund for gas at the store level. Conveniently the manager is once again not "in". So they gave me a corporate number to call & I had to be transferred 3x while explaining myself each time. Finally got a hold of the credit department. The rep tells me she needs to get in contact w/ the gas station manager to get permission to issue a refund. Original date of incident was 01/18. A week later now, I'm still getting the runaround with NO refund. If I don't get my refund by tomorrow I am going to call my bank for a charge back at your expense. How can you be so incompetent. Never again will I step foot at this place. I'm beyond frustrated.
-
August 2023 by Gina Parker
The worst customer service. Car wash just quit 1/2 way through, wouldn’t refund me, just a re wash and told me to drive through again.. Even though it’s broken. :( it’s been broken before. I’m done going there. The manager was rude and gave attitude.
-
July 2023 by Derpin' Aboot
Pumps play ads constantly. Trash-tier gas station.
-
June 2023 by Ahmad Jan
Please don’t use the car wash because it’s very bad and also it’s very bad customer service from the store management I called the customer service line and they said we can’t help you please don’t waste your money and you’re time I will never go there again and I will inform my family and friends us will
-
June 2023 by Tori Borzyskowski
Ran through the car wash & the dryer never worked... went in to tell the cashier & she said Oh well, I don't know what to tell you. Awful customer service! A refund would have been appropriate.
-
May 2023 by Juliette J Tetrault
Car wash broke my entire rear wiper off! They don’t answer their phone
-
April 2023 by Rob Gale
“New” car wash does a terrible job. Leaves soap spots and hardly cleans. Don’t waste your money. Also, seems to always be an issue with Pay at the Pump credit card readers. Whether the receipt fails to print or it can’t read your card. You do not see the frequency of of those occurrences at other stations.
-
March 2023 by Sergeant Jadon's Original channel
car wash is new and great
-
March 2023 by Joe Parish
Staff constantly on their phones not paying attention. Customers shouldn't have to be the ones greeting staff in order to pull them away from their phones to get service.
-
March 2023 by Shannon Cook
I get gas & a car wash here every Monday & there’s always bags of trash just thrown in there — today there was a woman smoking in there talking on her phone & by the time I drove out my car smelled like cigarettes. Not only is smoking indoors in businesses illegal it’s just. . . weird and unprofessional.
-
November 2022 by Matt Walker
Why are u not open at 6:30 pm on a Saturday?? A free weekends ago you were closed too??
-
November 2022 by Six12 gaming
$8 car wash for it to only spray my car with water & the dryer wasn’t even working.. Went inside to ask about the dryer & some brunette lady rudely replied “it’s not a good day for a car wash it’s gonna rain & I just got here so idk what’s working and what’s not”. I understand it’s not her fault the car wash deal is trash but don’t be a b*** about it. If you don’t know anything about the store let someone else handle the situation. Basically paid $8 to get btched out… oh and I own a garage so I’d like my car clean & dry before I put it away to protect from the rain :))
-
November 2022 by Michael Cassel
Hand written sign on door says they close at 4. Six people come out of the store. They lock the doors at 3:10. Complete garbage. Worthless gas station, find alternatives.
-
November 2022 by Tori Fitzpatrick
Why are u not open at 6:30 pm on a Saturday?? A free weekends ago you were closed too??
-
November 2022 by Diana Kristina Hannah Waserman
you need to fix your plumbing stat.
