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“The staff members there are very kind and professional. Andrew was so positive and knew exactly what to do to assist with my order. I had a large order of a seating chart, place cards, and wedding programs. I'm seriously grateful for Andrew's awesome attitude and efficiency! All the employees were wonderful to work with. Thank you so much for your assistance, kindness, and friendly conversation!”
“My home ink jet printer got a paper jam, and I couldn't figure out how to get the jam out. Called TOPS and they told me I could come right in. Although it only took a couple minutes to remove the jammed paper remnant and show me how to do it, I was prepared to pay for their incredibly professional and very timely service. However, the gentleman who helped me refused any payment for the service. One sure can't find over-the-top customer service like that these days!!Thank you so much to TOPS!!!”
“Kim, Jenny and Mike saved us from a subpar look at a far b! They are so awesome to work with! We signed up for a fair last second and they got us all the shirts, back drops and table cloths we need to make our booth look spectacular!”
“Top notch service, friendly staff, and the best pricing in the area. After dealing with every other printing service in the Burnsville area, these people are by far the best for large format poster printing. I haven’t used any of their other printing services, but I will for sure be returning in the future for any professional printing.”
“I received prompt, personalized service for a difficult print job that required a quick turnaround. The person who helped me was knowledgeable and innovative, and suggested the best way for me to achieve the result I needed in a short amount of time. I picked up my brochures just two hours later, perfectly done. Good job, Office Depot!!!”
“I have had the opportunity to work with Larry and the Fox Track team for the past 8 years with our association member website. Larry worked on redesign our website and brought forth many new and helpful ideas for the website. Over the years he has gotten back to me with updates and when there has been a problem I hear back from them with an answer and fixed of the problem. I highly recommend Larry and his team at Fox Track”
“Kirk has outstanding customer service skills--he was really helpful & so kind.... The other co-worker who was female barked at me when I walked in on 08072024 that if I had a return that I had to go over to kiosk; she was quite hostile actually, so I was relieved when Kirk came out to assist me directly on sending a package!”
“Our relationship with Metro Sales has significantly reduced our overhead and increased our image to our members. The quality of our newsletters look professionally done, event programs are no longer sent to a printer, we do it inhouse. The staff in sales and maintenance are knowledgeable, helpful and listen to our needs and respond appropriately. This has been a great partnership and one we plan on continuing in the future.”
“Nicest most helpful people ever. Leaps and bounds above USPS. I was having a package nightmare and they saved the day and took amazing care of me. All of the people working there were super nice and helpful not only to me, but the others being helped. 10/10 for UPS Eagan!!!”
“I cannot say enough great things about the team at this location. They have helped me SO many times with print products for my small business. They helped me learn how everything works, how to prep and send files, formatting, etc. They've even caught a typo and alerted me before printing. Always willing to help out however they can. This is my go-to spot for printing.”
“I was trying to print and laminate a souvenir concert ticket for my daughter. I got it printed easy enough but was having trouble with the self laminating. The gentleman that helped me was very kind. He asked if I needed help. Laminated it for me, trimmed it, and then asked if it was for a child and let me know he would round the corners. Very thankful!”
“This DMV is staffed with incredibly kind people. They follow the rules and some people want short cuts and come unprepared and blame the staff for their mistakes. But I’ll never go anywhere else. Everyone deserves a raise.”
“This place is very busy everytime I go in and they are still able to help customers quickly and efficiently. I have had many Amazon returns and they are always very patient with me. I enjoy how convenient they make my shopping/return process!”
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“Andrew was extremely helpful. I brought in a package to be returned and needed assistance with packaging and printing the return label. Turned out I needed to go to a competitor (product return policy) but Andrew got me set up with everything I needed to make my next stop quick and easy.”