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March 2024 by Linda Bouchier
Lakeville clinic is the best location for us. The Dr.'s are great and the wait times are always very short. However I would rate the ability to call or actual communication at a 0. You must go through the main Park Nicollet number and wait for someone to contact you with even a simple question.
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January 2024 by Viktoriya P
I went for a routine check up this past summer, 2023, and still dealing with billing repercussions. I would not recommend this clinic.
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November 2023 by Amy Hanson
My daughter saw Dr Oz in urgent care for a cyst on her tailbone. Saw him twice and he was kind and informative. Explained everything he was doing before he did it. We used the save my spot and it worked so well as we had to travel from Owatonna. 10/10 for this place.
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April 2023 by S G
Dr. Paul Frenette, is horrible; he ran refused to tests & advised sinusitis, then refused antibiotics. Staying if it keeps getting worse, come back in in for days. These Dr's are so out of touch, as if everyone has the income to go to the Dr's multiple times for the same issue. It was the only place arround that had multiple openings & now we know why, save your money & go to a minute clinic, the have better care that what was given here.
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November 2022 by Wienez
Answer the phone.... I've called 3 times over the last two days probably an accumulative 1 hour of wait time.. 10AM on a weekday should not be that busy
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October 2022 by Carol Murto
I have always been treated with respect and kindness at this clinic I have never felt rushed or insignificant . Having worked in Health Care for over 40 years I am greatly impressed by this clinic and how it functions.
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December 2021 by beckyh77
Received poor service today from the lab.First, there was only 1 employee working so she was doing the lab work and checking people in at the desk. I can't fault her for that, but I also don't know if it was a result of them being understaffed, or poor planning, or what.Second, my son had a routine pediatric appointment, & the dr. sent us down with a yellow slip listing the lab order and a barcode to scan (to his chart I assume). Four other people checked in after me, and all four people were seen before us. Granted we did not have a lab-only appointment, but it's not like we walked in off the street needing bloodwork done. I was not given any explanation as to why everyone else was seen before we were.
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December 2021 by Cassie
We decided to receive care at this facility due to the Lakeville Clinic (Northfield Hospitals & Clinics) not being open until 12, which is where we receive primary care. Having never been here, I thought they were very efficient at getting us registered quickly and right into the exam room we went! I was very impressed. Dr. Larimer was so great with my 2 year old and the nurses were just as great. Also, friendly front desk staff!!
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November 2021 by Aarathy Pmurugan
Worst phone service ever!!!! They never attend the call, even after 30 min of waiting....Specially a sick person can't afford so much on a call...worst!!!!!
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October 2021 by Angel Soriano
The most insensitive to urgent document realease...specially after letting them know I had 2 kids in the car and having to pick up 2 more 25 min away...they sure took their time to finally say that i didny need all copies, only gave me the front side (school is requesting all copies, so again Ill have to stop by and my son wont be able to participate in school activities). I had requested a fax this morning, never got it...I'm just so upset with the lack of sympathy of what and why people need these asap.I stopped by on Monday this week and this lady was insensitive and did not care about helping as well.It makes me sick, I feel like puking.Not happy with the service this lady gave me.Sincerely,The mother who never gets a break.
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October 2021 by Dawn
Have been coming here for years with my children. Wait time is quick and staff has always been great and helpful.
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June 2021 by Richard D.
In my opinion, Health Partners has destroyed Park Nicollet. This clinic has a reputation for over charging patients and for incorrect billing. That is exactly what they did to me as well. I was there once but will never go back.
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March 2021 by Cassie Schue
We decided to receive care at this facility due to the Lakeville Clinic (Northfield Hospitals & Clinics) not being open until 12, which is where we receive primary care. Having never been here, I thought they were very efficient at getting us registered quickly and right into the exam room we went! I was very impressed. Dr. Larimer was so great with my 2 year old and the nurses were just as great. Also, friendly front desk staff!!
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February 2021 by jessica vazquez
Making appointments on phone take long but once you do have one and go, they are friendly. Went for my 1 year old daughter.
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January 2021 by Sue Swanson
Extremely unhappy with the service level at this urgent care. It took them over 2 hours just to draw blood for a strep/mono test. Will most likely not come back here.
