-
January 2024 by Rikki Meyer
Awesome customer service
-
October 2023 by Patricia Jones
The Lakeville Genisys customer service personnel are the greatest. We have a savings account for our granddaughter and they have keep an eye on her account. They have called when there's a specials, that will give her the best chance of earning top dollar on her savings.
-
May 2023 by Scott Neurauter
Has been a good Credit Union so far, no complaints. Has better rates than everyone else as well.
-
October 2022 by Amanda McRae
If you’re looking for a bank with a small town feel with great customer service and great rates, this is the place! I have an auto loan, a personal account and a business account here and I am extremely happy with all of them. They treat you like a person when you walk in and not just a member number, which I appreciate so much, from the manager to all the staff as well. Highly recommend!
-
June 2022 by Phillip Geibe
I worked with Mary on refinancing my boat. She responded quickly to the credit application. Was efficient and communicated well and set expectations and exceeded them. She was a pleasure to work with and had great conversation while signing documents. I will be reaching out to Mary for any future needs. Thank you!
-
March 2022 by Amanda Johnson
If you’re looking for a bank with a small town feel with great customer service and great rates, this is the place! I have an auto loan, a personal account and a business account here and I am extremely happy with all of them. They treat you like a person when you walk in and not just a member number, which I appreciate so much, from the manager to all the staff as well. Highly recommend!
-
October 2021 by Tim Matson
I've been a new customer since May of 2021 at the Genisys Credit Union at Pilot Knob Rd. Very satisfied with their service and overall quality of products offered. Their staff is very helpful and friendly. Always professional and working with their customers to get the best service and products. Highly recommend this credit union.
-
August 2021 by Anwar Hamoude
I refinanced my inflated Capital One Auto Loan for a very respectable rate. I also got approved for their Rewards Master Card. So far I have been treated better here than any other bank in Minnesota.
-
March 2021 by Bonnie Flores
I switched over to Genysis a few months ago and couldn't be happier. The staff are so friendly and the manager Kara goes out of her way to help you with anything you need. She even called to let me know how I could save money. Love this credit union and all the people!!!
-
October 2020 by Matthew D'Antonio
Casey couldn't have made the process of refinancing my vehicle any easier! I was able to get the 1.99 interest rate and couldn't be happier with the entire process at Genisys credit union! Very fast and personal service and they do everything they can to keep things easy and quick. Most information needed was done online and through email. I opted to go to the credit union to sign papers and everyone was wearing a mask and had plastic dividers up to keep everyone safe during covid. Definitely recommend this credit union.
-
September 2020 by ayanle sugal
I Really like the bank manger her name is (Mary Anderson ) Good attitude she welcome us ...she fixes the problem quick and easy proses thanks Mary ......??
-
February 2020 by Sarah Burr
I worked with Kara at the Lakeville location on 2 car loans and she is awesome and helpful!! And she makes things easy, I would definitely recommend going to see her if you are looking for a loan!
-
August 2019 by Jorge Alberto San Martin
I’ve been a member at Genisys Credit Union for the last 5 years. Recently, I found myself in need of consolidating some debt. However, my credit is not in the best of shape, so I didn’t think I would have a chance at getting approved. I applied online for a personal loan and Kara from the Lakeville branch helped me through the rest of the process. I got approved for a secured collateral loan, and I am now able to consolidate my debt! Kara, made the process smooth! Opening a checking account today, and will be a loyal member for a long time. Thank you!
-
August 2019 by Steven Angier
I needed some debt consolidation from this bank and nobody there was able to help me they claim to have done their best with it but I didn't see much effort and for that I give this place one star I would prefer to give them 0 stars but of course that's not an option do not bank here if you want help getting through your troubles in life.
-
November 2018 by Davehead
I have been using the local 3 letter bank for years. I joined the Rosemount/Lakeville Genisys location online last night. The process was very easy taking about 15 minutes to open a savings account. Today-Friday, I went into the credit union to refinance an auto loan from a march 2018 purchase. I, worked with Kara. She, was very helpful and informative. She, pointed out an issue on my credit report that I was not aware of. I had an approval with in 3.5 hours from meeting her. With a rate that was better and saving me BANK! Thanks, Kara and Genisys😎
