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August 2024 by Michael Brasher
At the time I rated this shop it was Crystal Lake Automotive. I don't like the fact that you can buy out a business and just assume they're ratings and reviews.
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August 2024 by Andrew Mau
Awesome folks and very trust worthy!
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March 2024 by Ryan Jay
My vehicle was rear-ended in October 2023, as of writing, it’s 2/24/2024.
After 115 days at Classic Collision, my vehicle was returned to me with a dead gauge cluster, mechanical (fuel system) issues and body damage (dent) that had been ignored. I also noticed a literal CRACK in the paint that hadn’t existed prior to its time at classic.
For nearly 4 months my Porsche was left static, outside in the winter weather. I’m left with electrical, mechanical and body issues. I can provide details/photos/receipts.
Back to square one.
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October 2023 by Maddie Rosenow
UPDATE: was told finishing my repairs would take an additional week in the shop and a rental car charge would be my responsibility. I had arranged for two weeks off of work for the original repairs so I wouldn't need a rental car. Can't get anyone at this place to call me back.I was called at 330PM and told my car was done and I needed to pick it up by 530PM that same day. Two hour notice. I let them know that I would be there the next day and they acted like it was such a hassle. I picked my vehicle up and the repairs were incomplete. There was still paint missing off of one of the doors. I went back in and let staff know about the issue and they mysteriously couldn't locate the person I had been working with. I was told likely it was because insurance denied that portion of the claim but that the person who I had been "working with" ( I was never actually assigned anyone) would call me with an update. I never received a call so I contacted my insurance who let me know they didn't deny any portion of my claim. I was told I had to take my vehicle with me, even though the repairs were incomplete.Service: Body & Trim
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October 2023 by Matthew White
Classic Collision Lakeville are the only people I trust for body work on my 2021 Honda CR-V. They do amazing, professional work and always provide excellent customer service. I have unfortunately had to get my car repaired here twice in the last year, but today it looks just as good as the day I bought it!
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October 2023 by Steve Rosenow
If I could give zero I would. In complete job. Didn't finish painting car. Had the car for over a week. They said insurance didn't approve it. Insurance stated they approved everything. The guy who worked on the car the mysteriously couldn`t find.Service: Body & Trim
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October 2023 by Jono Jackson
Great company
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September 2023 by Thomas Healy
While I only tend to only take the time to post negative comments, I will make an exception in this case these guys are amazing. They do amazing work. They’re honest, and I would recommend them to everybody.
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September 2023 by Marty Jacobson
Best customer service and mechanics in the metro
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September 2023 by Todd Halverson
To notch repair work. Truck looks brand new.
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September 2023 by Lisa Halverson
They did a great job on fixing our truck after an accident.
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September 2023 by Kari Oney
Aaron was great!
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September 2023 by Jason Hanson
Great service and perfect repairs!
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September 2023 by Chasten Lee
Great service, awesome repair times and thorough
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August 2023 by Vivek Prashant
They did awesome job on repairing hail damage on my car .. work was completed on time
