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May 2023 by Colleen S.
We had a similar experience to Annie D. Way overpriced and I did most of the work by filling out a form and entering in all the data. I feel like we paid more in taxes than we should have. I may have been charged for emails/calls, but I can't even get an itemized receipt to know for sure. I feel like we paid for a lawyer. Not transparent at all.
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April 2023 by Bob Collins
I've found Robin to be delightful and professional and our taxes were expertly handled. Communication can be a little spotty, which I attribute partly to being the first year I've used their services and not having the client portal log-in until partway through tax season. I do not anticipate this being a problem next season. This isn't a big corporation. You'll be talking to the boss. That's a good thing.
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December 2022 by Annie D
I’m torn between and 1 and 2. And only going with 2 because they submitted our taxes on time - the rest of the experience was very disappointing. On our first full scheduled meeting (after 45m drive through traffic), when we arrived they said they forgot about our appointment and asked if we would come back tomorrow. Their fees aren’t transparent. We were charged a fee for tax prep (customary, albeit overpriced) and then unbeknownst to us, also incurred a charge for exchanging emails with the office in the off season to ask about future withholding estimates. None of our correspondence was timely - waiting 2 to 3 weeks for an answer and then getting charged is bad service. For as much choice in tax experts out there, customer experience matters.
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March 2019 by Shannon McCloskey
Robin has done my taxes for years, always does a great job !
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March 2019 by DB Properties
As a small business owner I don't have the time to keep up with what seems to be non-stop changes in tax code, while running my business AND enjoying life.
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March 2019 by Mary Verstraete
Always timely, professional, knowledgeable, and thorough.
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February 2019 by Mary Verstraete
Trustworthy; Detailed; Genuinely Care; Meticulous; Thorough; Knowledgeable. The Best!
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February 2019 by Karen Nicholas
Gebhard & Giguere does an excellent job with our business and personal accounting needs. From employee payroll to quarterly reporting to annual taxes - they have covered all our needs and done so with perfection. They are quick to respond and always ready to help. I mostly appreciate their personal touch, remembering our special nuances and keeping our best interests in mind. I highly recommend Gebhard and Giguere for all of your accounting needs!!!
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January 2019 by Disruptive Element
The team at Gebhard and Giguere is responsive and always willing to help with the simplest of questions. They take the worrying out of our bookkeeping for our business!
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April 2018 by Jerry Robertson
I have multiple businesses that need the attention of a good tax professional. And it's more than just filing my returns. I will often have questions throughout the year regarding my taxes and accounting. At each step of the way, the ladies at Gebhard & Giguere have been there. Always quick to answer questions and offer support. I have been working with them for many years and will continue to do so.
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February 2018 by Harry Straub
Gebhard and Giguere were recommended by a colleague. I paid them to prepare personal taxes and review my previous years return. The two stars represent that they did file my return on time. Their willingness to answer questions, follow through on their promise to review the previous years return or give guidance on future tax liability was lacking. I can not recommend their services, their follow through is lacking.
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January 2016 by Linda Howard
If you want your taxes done by a conscientious team of people look no more! These ladies are the BEST! Trust me! We had a unique situation regarding Canadian income that accountants in FOUR other states could not figure out! But Robin and her vast knowledge and wonderful staff not only completed them correctly but also in a timely manner! They are professional, experienced, as well as nice and caring. Look no farther; you won't be disappointed!
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June 2013 by Mark Dugger
Great service, very dependable, up to date on Tax laws and their impact on a small business. Would recommend this Accounting Service to anyone who wants quick, dependable, honest and customer oriented tax support.
