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March 2024 by Michelle Olson
I just left this Dollar general in kassan if there was a way of adding photos to this review I definitely would have there was two employees standing around when I walked in the store than disappeared looks like they have not put away their truck in a while the back aisle was full of carts filled to the top with boxes as well as the middle aisle I had to move carts out of my way to get through with my cart shelves were empty so many items in the wrong spot just shoved everywhere I normally love dollar general but I will never come back to this one the worst one I have been to ever and to top it off an elderly person was looking for an employee for at least 5 mins she asked one lady that was switching the prices on the shelves told her they are in the office and then after continuing to look around for a worker she walked into the office area to find the workers to get help completely unprofessional unorganized and dirty i am surprised they r still open SMH
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February 2024 by Terry Taylor
This is the worst ran dollar general I've ever been to. Alot of times they are not open during business hours. Management can't access alot of products in the store to buy. Very hard to get help and if you ask the manager for help you will get a rude response. Do yourself a favor and drive to a different dollar general
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September 2023 by Randy Dohrmann
The Manager is Awful, rude, demeans the employees and insanely rude to customers! No one like this deserves a job in management
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September 2023 by Chaun Wahlund
If there was a way to leave a negative review I would. Stacy is the rudest manager I have ever had an experience with. This isn't the first time, I have an experience with her as she has made her own employees cry and has belittled them in front of customers. She feels she has the right to treat everyone with disrespect and today was no different.Today, started off by me walking in with two drinks in my hand I wanted to put in a garbage since I didn't see any outside. She told me right as I entered they don't allow public to toss anything in their garbages. This is fine and took my two drinks outside. I went back in as I was going to purchase a pop but she continued to stare at me and talk with her other coworker about the situation. I told her that she was being very rude. At that point she told me that I could leave. I asked her if I could get her District managers name which she informed me as on the door and that I could get it from there. I called the number while I was standing outside and Stacy decided to call her as well while telling me she was going to call the police if I didn't leave the sidewalk area. Very Professional over someone informing you that your attitude was not appropriate for a work environment. When talking to her District manager she told me that she handles all the complaints and that it isn't any of the public business to know how they are handled. I informed her I have no care on how they are handled I just wanted to voice a complaint. Stacy told her that we all just want her fired is why. All in all just a bad experience that I also am reporting to the BBB as no one deserves the kind of customer service she provides.
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June 2023 by Amanda Kay
We went in with three kids today buying toys, one of the balls our 3 year old was bouncing was a light up ball, in order to see the light in the ball u had to bounce it. This rude employee from the other isle - her name was Tiffany had said STOP BOUNCING THE BALLS… my kid then said who said that? That was scary and why can’t I bounce the ball? HOW ELSE ARE YOU SUPPOSE TO SEE IF THE BALL LIGHTS UP WITH OUT BOUNCING Tiffany?! just rude!! I’ve always had bad customer service in the Kasson dollar store- If u hate people and kids that bad maybe pick a different job.
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December 2022 by Faith swanson
Normally I have a great time coming in here, find everything I need and the service is helpful. Not tonight. Me and my boyfriend were shopping for a few things before our trip coming up. I started grabbing a few things and eventually handed them to my boyfriend because I couldn't carry all the little stuff. As I am looking through the clarence section an employee (in plain clothes, no identification to show he is an employee) with no name tag comes asking us if we found everything okay. We say yes and he goes over and gets really close in my boyfriends space and asks what he has. My boyfriend shows him and then he says "nothing too bad" and leaves.When we get to the counter to pay they treat us like suspects. They must have suspected we were stealing. We obviously were not and I was offended to be treated as if we were and to approached like that by someone we didn't even know was employee. I thought we were being approached by another customer who was getting way to close to comfort with my boyfriend. Overall not cool and a bit scary. Please make sure your employees are identified. This experience scared us both.
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September 2022 by Patrick
Normally have a relatively good experience, but today was different. I was trying to buy 5 packs of pokemon cards because one of our daycare children's birthday is this weekend but then the woman from the back (wish I knew her name) shouted that I could only buy 3. The woman helping me was very nice (her name was Rainy) and still wanted to sell me the 5 but then the rude woman from the back came up front to watch and make sure I didn't get more. Rainy asked her why I could only have 3 and the rude woman stated that it was because they are for children and 25 year olds shouldn't be buying them (I'm 29). I told Rainy it was fine and I walked out with 3 packs.I live in town and know most of the staff here well, this was my first time meeting her and the only bad interaction I've ever had, but I will no longer be purchasing anything as long as she is working.
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October 2021 by Asha Rase
Good store
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April 2021 by Tinybub89 Ebay
Great experience
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January 2021 by Minnesota cowboy up
Great prices and friendly staff
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December 2020 by Jamie Rabe
Always go in for 1 thing that cost !$5 and spend $100.
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November 2020 by Kenneth Shaffer
DG has a great variety of products. They don't have everything but they have the essentials to get you through everyday life ! And that's most important !
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October 2020 by Edward Anderson
At the time..they were out of the product..Very good place to Shop. Nice Prices..
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October 2020 by Eric F Heins
They had what I wanted. Though they were busy, the check out line moved well.
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September 2020 by Hannah Henrichs
It's just a nice cheap place to get some of brand essentials for the house. The food is very expensive though.
