Casey’s has a mix of experiences for customers. The staff at the Madison Lake location are praised for their kindness, especially Luna and John. However, some issues have been reported at another location, including a broken coffee machine and a slow response from staff during busy times. Customers find it difficult to enroll in the rewards program through the app. While there are complaints about rude service, many enjoy the flatbread pizza and chicken strips, which are highlighted as favorites. Overall, Casey’s has good food but needs to improve customer service and operational efficiency. Parking is convenient with enough spots available.
Let me start by saying love ya but Madison lake location is better but with how kind Luna and John were just might have to be my new favorite Casey’s ?
April 2024
Got a diesel from this truck stop, grandma at the reception is humble and helpful.
November 2022
Did an update on my app quite a while back and been having problems trying to order through this Casey's store in Janesville Minnesota otherwise it's a good store we love getting flatbread pizza there:)
