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March 2024 by kathy lapoint
We had a package delivered today and they threw it half way down our driveway not even close to our house it was very expensive car parts stop being lazy and do your job
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March 2024 by Thomas wiederhold
I have a U shaped driveway with half of my driveway barricaded off because of how soft and muddy it is this year and yet the drivers still drive in my yard to go around it. You can't call customer service because the automated system won't let you talk to anyone. I really hope I catch them stuck over there one day because they will be sending someone out here to fix my driveway as they aren't smart enough to not turn around.
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January 2024 by Mary Trapp
We had a package delivered today. My husband had to walk to the end of our 250 ft. driveway to bring it to the house. It could have gotten rained on or stolen. He did delivery work for 30 years and cannot believe how UPS has lost their professionalism. The driver should have delivered the package to the house or garage. He tried to call the dispatcher and report this and waited 9 minutes to talk to customer service from another country. He could not understand half of their English words they spoke. Very disappointing to see the best delivery company fall to this level of professionalism.
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January 2024 by Brenda Howard
I don't understand why they open up so late in the day. The other stores farther away open at normal hours.
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December 2023 by Joel Miller
Very quick and easy dropoff
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December 2023 by Tiffany Norris
No consideration! Driver Left my important envelope on the ground in the rain by the time I got to it, it was soaked and your lucky it didn’t ruin my important papers! Use common sense and put envelopes in the Mailbox! Don’t leave a paper envelope outside in the rain to get soaked!!!
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December 2023 by T Shawty
So I order 3 packages on Amazon, 1 went through USPS got to me fine. These other 2 got misdelivered, 1 needed a signature. In their defense address wasn’t easy however I had used address before on Amazon with no problem plus they could’ve returned it vs delivering it to a rental house (nothing to do with me).
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October 2023 by Marc Cocherell
Just had a small digital scale I ordered today and this is what I catch your driver doing with the package after he got out of his truck curious as to why your driver thinks he needs to jostle and shake something around when he doesn't have a clue what's inside the package. I really hope I don't find that something got broken when I get home and open this tomorrow. Really good for electronic items to be shaken around I guess totally unprofessional of this driver and you will also be getting a phone call from me about this Friday 9/08/23 apparently I can't attach the video from my security camera to this post but you'll be getting that phone call for sure.
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October 2023 by Blake Corbet
UPS just delivered my packages to my neighbor and he is not giving them back to me. UPS took a picture of delivery which is clearly my neighbors front door. It was from 3 different companies from separate ordered totaling over $500.00
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September 2023 by Carin Mack
Great Customer Service!
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August 2023 by Lesley Zieglmeier
Had a rough time after we moved here to pine city mmCalled customer service and they made sure our deliveries were here. This is s new home.
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July 2023 by Amber Becker
UPS tracking shows my item arrived at their Isanti facility last Friday. I live 40 minutes away and the UPS driver has been on my street every day since. Yet my 1 small item has remained at the facility for 5 days with no ETA. I can’t get through to speak to a person.
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March 2023 by Bomboy (bomboy)
was told my package would be here on Wednesday, its Saturday now and i'm still waiting for it, why is a shipping company not open on saturday??? more importantly why at 8am yesterday did they return it to the facility for "bad weather" when they were already out making packages? we had packages from fedex deliver yesterday.
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February 2023 by Katie Allen
Amazon order was on the truck for delivery yesterday and didn’t get delivered with explanation that the issue was a possible natural disaster.Today tracking indicates my order is again on the truck for delivery. It’s 7:30 pm and no delivery.USPS delivered an order today so it’s not the condition of the roads that is the issue nor have we had any natural disasters.What gives?
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December 2022 by Kris Copeland
The day I needed my package. I'm outside shoveling and it says driver delivered to front porch I'm standing on front porch shovel in hand no driver no delivery very angry they never came down my road to even make attempt and I needed that for Christmas.