-
January 2024 by Donald Moehrle
I'm gonna mispell their names do forgive guys but I have to share this. I haven't had this great an experience shopping at Home Depot ever. I have been a General Contractor and Business Owner most of my adult life. I've had good service and very poor service but Today I am gonna take the time to say the employees at Home Depot in Inver Grove heights MN are knowledgeable and there to serve the customers. Ramundo, Tootie and a young man in plumbing. Did everything I asked, knew what they where doing, didn't complain, no eye rolls, smiled, called me Sir and were so polite. Future Managers !!! Thank you guys.Don M
-
January 2024 by Geo Kor
I sure wish they would tell you where it was at,because there's so many that I go to
-
December 2023 by Alex McGillick
Terrible customer service, go to Lowe’s they stand by their work.
-
December 2023 by Betty Dueffert
They have everything.
-
December 2023 by J. L.
Good service, great price on appliances, installation was great.
-
November 2023 by winston Do
Best place to find everything for home
-
November 2023 by Mark Borgan
I had 2 storm doors installed from this Hone Depot, & what an amazing job he did!!!!Perfect, perfect, perfect!!!!!The installer, Kamren (Crew 2), was polite, experienced & very professional. What a great feeling 2 have that people still take pride in what yhey do...ty Kamren...job well done!!!!I highly recommend this.
-
October 2023 by Matt H
DO NOT ORDER CARPET from here. There is some kind of disconnect between what the people at the store sell you versus what the installers actually do.We are currently in process with the install….1. They said that light furniture moving is included - not according to the installers. They showed up and said it is not included. So I had to move all furniture for them. I called HD and they had to circle back with installer…..by the afternoon it had gotten back to them that they should2. They booked a 1700 sq foot job for one day: that meant they were at our house all day until 930pm and rushed at the end.3. They did not put the doors back on that they took off. Had they done this, they would have noticed that one door needs to be trimmed because it is rubbing on carpet.4. The carpet on the stairs was not specified correctly. It was a “waterfall” vs something else, and for open stairs you don’t want waterfall. If you are a casual home owner pay attention to this on your quote. It makes a big difference!5. To fix the stairs, I have to pay an additional $250 charge on a $7000 install. Plus they aren’t sure if they will have enough carpet after a 1700 sq foot job…?In summary…..it’s been a disaster.
-
October 2023 by Glenn P.
So, I ordered a storm door with the Home Depot app, recieved confirmations and a delivery date. Long story short, I waiting around all day for the door to arrive, no call, no message, no communication whatsoever. Finally, I call in and find out, ooops, they forgot to put the door on the truck. I didn't have time to wait around for another day so I cancelled the order, got a partial refund, still unsure why they withheld about $16...total incompetency, will never use Home Depot again. Right now I am working with Corporate to resolve this matter. I wouldn't recommend them at all.
-
September 2023 by Alicia Nepstad (Ali)
Scott was fantastic. He helped my husband find and purchase a bunch of Milwaukee equipment for his wood flooring employees fairly late in the evening. We got in, we got out, we got what we needed, all thanks to Scott.
-
September 2023 by Gina Helene Farinelli
We were picking up bricks and realized forgot the wallet. The nice cashier brought the flat bed of bricks to register!! Totally left it by the bricks cuz we needed more. 3 stars cuz of bricks were all cracked and some didn't have the lip or partial lip. Searched through em for a while. Other than that very friendly staff.
-
August 2023 by Hailey Kennedy
Writing as a wait for someone to meet me in aisle 45. It’s been over a half hour now and I have requested assistance 3 times. They keep telling me “he” is on the way and I’m beginning to believe “he” does not actually exist.
-
August 2023 by Sarah Stormo
Most people know what to expect as far as home Depot supplies but had to come on here to leave a review of the great customer service we get at this Robert trail location. The person working rentals today gave us some great advice on how to fix our house issue, Quinn at the paint counter was extremely helpful last week and answered all of my questions and Dennis was great to work with when picking out a new fridge a couple months back.
-
August 2023 by Cindy Zaworski
No customer service what so ever! Asks several people for info, and they just pointed and said the isle. Stepped in dog poop in paint isle. Asked if there was a sink, I could wash my shoe off. All the way across the store was the reply. Never so dissatisfied in my life.
-
July 2023 by Wyatt Adams
This is easily the worst Home Depot I've been to. They tried to pass off a clearly used, beat up ladder as "new" and an employee told my wife "you must not know a lot about ladders" in a condescending tone. She has a master's degree in construction management lol. On a separate occasion I asked an employee where the drywall anchors are, and they didn't even know what I was talking about. Then another employee confidently told me what turned out to be the wrong location. I've seen mice running around the middle of the warehouse which is pretty gross. Overall the store is very dirty and disorganized. On top of that, there's always multiple employees just standing around by the self checkout registers doing nothing. A truly bizarre and awful store this is. Never coming back here.
