-
February 2024 by Mike Gman
Did the You click we pick option online and when I arrived I figured I'd get some small car but Brody was absolutely awesome to work with and he upgraded me to the sweetest red Ford f-150 ever and I was very surprised and excited to get the opportunity to drive that truck!!! Thanks Brody for giving me the best rental experience!!!!
-
January 2024 by Leanne E
Friendly service
-
January 2024 by Barbra Reich
Very efficient, friendly & could tell that they were prepared for my appointment.
-
January 2024 by Carol Diedrich
I have had exceptional service from the employees at the Inver Grove Hts, MN Enterprise location. They are very accomodating to the situation the car rental is needed for.
-
December 2023 by Khoi Dao
First time using a car rental service, I did not know what to expect. I was pleasantly surprised that the process was quick, easy and Lloyd A. went above and beyond. I hope his management team sees this review and show him some appreciation.
-
December 2023 by Lucas Palkert
Great customer service!
-
November 2023 by John Moening
Normally this enterprise has good service and we have always rented from the Inver Grove location. We reserved and Enterprise CONFIRMED a full size sedan (Chevy Malibu or similar) just 24hrs prior to our pickup. The young woman in a white coat offered a Nissan Kick which is classified as a SUB COMPACT "SUV" and said it's an upgrade. If she knew her vehicles she would know that the Nissan Kicks passenger capacity is 10 cubic feet SMALLER than a Chevy Malibu. Just because it says "SUV" doesn't mean it is one. Thanks for the "upgrade" enterprise, but I will take my business elsewhere for future trips in and out of state.
-
October 2023 by Teressa Swann
Brody and Daryl were so fun to work with. This location is so upbeat and joyful. You can tell that their manager treats them well. Exceptional service! Thank you for assisting me in my time of need.
-
September 2023 by Mark French
I rent at the Inver Grove Heights location monthly for business. They are always extremely friendly and efficient. Vehicles are ready when promised, I'm always in and out in no time. I would not hesitate to recommend this location to any friend who needed a rental for personal or business purposes. Keep up the great work!
-
September 2023 by Scott Fodor
This service is awesome. They showed up when they said they would. Nice conversation with the young man who picked me up. The car was clean, and he explained the rental agreement to me fully.I definitely would rent from them again.
-
September 2023 by RUDOLF HRADECKY
Our rental through a phone call to the pickup location in Inver Gove Heights was ready when promised. Car was upgraded to an SUV due to shortage without charge, and the car was excellent and fuel efficient. All staff personnel were helpful and excellent..
-
August 2023 by Oscar Lazaro
Someone needs to give Dan a raise, he is handling things professionally, and seems to be working with limited staff and extra customers. I can tell he's stressed but keeps going! Thank you Dan and staff for getting me a rental car during a busy time.
-
August 2023 by Kden O.
I don't recommend this location at all. I recently rent a car from them for 11 days and when I signed the contract everything it said total charge was $889. and that was included car Rental down, payment roadside insurance. But when we return on Sunday, there's no one there to check us out but we just drop off the key and was hoping that someone is going to call us to verify everything but instead, I had to wait for at least two weeks and knowing that no one is calling to verify, so I myself had to call to the office and the staff names Steve was answer and sad we owned over $200s and he's going to charge to my credit card, so I asking him. What is the charge about and he say some thing about Accident insurance and he don't even explain enough for me to understand. he just told me that he need to fix something in the system. and he will call me back. After a few days I don't hear from him. I tried to call back again and asking for him but he wasn't there. They said he went vacation and the store manager is available for me to talk so I talking to the store manager and I asking him about reviewing my down payment, and refun the down payment to me, but he kept talking about the accident insurance and being rude about that they haven't charge us until we return the car on that Sunday. and I said when we pay the total, is all included everything, and he was mad and argue with me on the phone saying about that I want everything's free and I told him that it's not about that. I just want my down payment so he get upset and told me that it's fine. he will refund my down payment back to my account. And will take one or two day to appear on my account. But I wait and wait to see if appear on my account but it's not, after 2weeks later I receive a letter from collection saying that I owned them over $200 and need to pay them back. I will not recommend it this location to anyone and will not go back.
-
July 2023 by Gayle Anderson
I appreciate the staff at the Inver Grove Heights, MN Enterprise location especially Amari. Amari and her colleagues made it painless and eased anxiety over transportation issues after my truck needed to go in for a major repair. I noted they are a busy site, despite that they remain professional and courteous representing Enterprise well. I highly recommend them!
-
July 2023 by Greg Beckwith
Although i needed to wait a short time to get my vehicle the staff was communicative, cooperative and friendly. The vehicle I requested (minivan) was not available and they provided a much better alternative (15 pass. Ford transport) at the same price. It worked much better for me needs.
