-
March 2024 by Grace Younghans
I bought a car here in December 2023. A 08 Ford Taurus. Just last week while I was drive ( thank god I wasn't on the highway ) the back frame dropped( DROPPED) while I was driving, onto the drivers side back tire. It WHOLE BACK FRAME was badly rusted out. And they refuse to make it right!! As well as the frame issue , I also had a big electrical issue that would cause the car not to start, this started to show before he even sent me the new license plate ! I just put 2k into fixing this car with all the problems it had! And now it almost tried to kill me on the road!
-
March 2024 by Megan Martin
Love this place
-
March 2024 by Sam Stachel
Avoid purchasing anything from this dealer if you value you or your family's safety at all.1st class auto sold me a Toyota tundra in January 2024 and I discovered structure compromising frame damage within a week of the purchase making the vehicle undrivable after they specifically told me the frame was in good condition with only surface rust. Repairs to make the vehicle road worthy were $4,500.I tried contacting them multiple times without any response. Would rate 0 stars if possible.
-
March 2024 by RELESHA BILLUPS
Best in the business!!!
-
March 2024 by Alexis Boyd-Lockett
Great people! Very easy process ??
-
March 2024 by Kashmier Crumble
The service was excellent!
-
March 2024 by Cynthia Harris
All the cars were dirty they sent me an email told me I was approved for a specific car when I got there it was a totally different car.
-
March 2024 by Alexyss May
Only use this company if it's your last resort. We signed a purchase agreement with the owner and started getting a loan processed with the bank. The bank contacted 1st Class Auto for more information and instead of sending the necessary information, the owner, James, relisted our car for sale at a reduced rate. When I contacted him, he yelled at me repeatedly and tried to bully me. After finally getting the sale finalized, they sent the title to the wrong bank (an hour away from where I live). The only positive thing I have to say is that Kim, the office manager and James' mom, was fun to chat with and sweet. So far the car runs smoothly but after reading other reviews I'm hesitant to trust it.
-
March 2024 by Whitney Keys
Very informative and willing to go above and beyond. They were patient and listened to our needs as a family. We are extremely satisfied and happy to have worked with a black owned business!
-
March 2024 by Dariea Garrett
Great service
-
March 2024 by Dominique Smith
No one likes sitting and doing paperwork but they made the process so easy! They also were very down to earth and was willing to work with me if need be. Thank you so much and you forever got my business!
-
February 2024 by Austin Cromwell
My mom bought an 05 honda accord from them and turned out to be a great little car at a good price! Would definitely consider getting another vehicle from them
-
December 2023 by K M
Kimberly and James were awesome!! They made me WANT to buy a car I was comfortable in. Thank you for treating my like family! WE WILL BE BACK!!!!
-
December 2023 by Collin Savola
Thank you Kim and James for all your help we love our Buick!!!
-
November 2023 by Danie V
It totally was my fault for not getting a pre inspection but my car turned out to be a total lemon. The test drive was great but literally repairs cost me $2000.
