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June 2024 by aaron krienke
I'm so disappointed with Ashley Furniture, we bought a full sectional couch, and reclining chair, just about a year later the chair broke, it was under warranty and I had someone out to take a look at it, was told the parts need to be ordered for repair. Didn't hear back for another month or so, I called the store and they couldn't find my order, and didn't know who was out on my repair call. Fast forward 3 more weeks, and I call and leave a voicemail on Monday of last week, and Wednesday of last week, still no return call. I finally call again on Thursday and ask to speak to the manager, the manager had the audacity to tell the sales clerk to tell me they were working on it, I said no I want to talk to the manager, her response was "I still have no idea where the parts are and will call you next week" here we sit, almost Wednesday and still no return call. This place is managed horribly. Just awful customer service.
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May 2024 by Wayne Hoenicke
Airy is great . Very informational.
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May 2024 by Kevin Raus
Airy is the best
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April 2024 by Kay McNeil
Went to the store to look for a mattress. The salesperson was wonderful. Gave us all the information we needed then left for us to lay in the beds to chat about it. Did not hover or have any awkward silence. We left and came back with more questions and needed up purchasing one on that trip.
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April 2024 by Julie Van Der Wilt
Airy was amazing helping us order everything we needed!
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April 2024 by Shannonlia Larson
It's not like Arizona Ashley stores fully stocked.
Same as Cali.
This is a big empty place with very little furniture, not the real Ashley home store and of course way over priced for a stool or love seat etc.
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February 2024 by Sam
Sales person was great, Delivery was bad. I bought a couch to be delivered outside my door and I was told the backrests of the couch would be disconnected so it would fit though my doorway and up the stairs... they were not disconnected. I ended up having to undo all the wrapping outside in the slush and snow to take the backs off myself.
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February 2024 by Adam Tagarro
I had a great experience here today. Came in nearly at closing time, and Steph helped me out right away. The team went the extra mile to make sure I could pick up my item from the warehouse without having to make another trip to town. Excellent, thanks!
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January 2024 by A. Kottke
Excellent furniture, wanted to purchase...horrible service. Two ladies at the desk and just talked to each other, didn't even approach us.
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January 2024 by Brittani Bauer
My husband and I purchased some livingroom furniture a few months ago from Ashley in Hutchinson. Airy was so wonderful and helpful! The store is set up very nicely.
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December 2023 by Beth Fliss
They answered all my questions, were very personable and treated me with respect. I felt no pressure to buy and was given the time and space I needed to make the right decision for me!
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December 2023 by Tina Grandia
We came to Ashley to buy new furniture and Airy helped us find everything we needed and wanted! She made it all so easy. She was really friendly and it was like hanging out with my best friend all day. We purchased a dining room set, sectional couch with a coffee table, end table, and an entertainment center with a fireplace!! We love everything!!
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December 2023 by Doreen Ziegler
We are repeat customers that always get great service when we are shopping. I appreciate that they are always willing to help and provide suggestions. Very knowledgeable.
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November 2023 by J Pippenger
Perfect experience
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November 2023 by Michael Evelius
It was wonderful, terrific help. Got a good tour of the variety of inventory. Displays are set to absorb a comfortable feeling of a home setting. Thanks Steph Eichten, and Keith there was one more but didn't catch her name very nice.
