-
September 2023 by sally dick
Understaffed as always.
-
December 2022 by Eric Palkovich
I've had nothing but the best service from this branch, and their amazingly helpful and courteous staff!Huge shout-out to Scott and Kaylee for their immense help with notarizing our documents!Always wonderful service here! Thank you!!!
-
December 2022 by Eugene Schommer
Kyle was great to work with. He went out of his way to help us find solutions. Previously in the week we had a bad experience with another banker, who would not give me his name. He was very rude, was laid back in his chair and gave the impression we were bothering him. I would highly recommend this branch, and working with the branch manager, Kyle. He is the best manager they have had in Hugo in a few years.
-
August 2022 by Lauri Woolstencroft
Helpful and courteous
-
July 2022 by Mike McAllister
Really enjoy having a small town bank and the personal service your receive.
-
September 2021 by A. Ali
Received excellent help and customer service from Scott and Kyle. Had an urgent need for a quick closing on a house and they both worked together to get it done immediately. Will Drive out of my way to go to this branch again. The branches closer to our home were unwilling to help Without an appointment.
-
September 2021 by Jonathan Wineinger
Branch manager Scott Escoto is incompetent and doesn’t want to help customers. I will be leaving us banks because of this service.
-
June 2021 by angela mcgowan
Family members had a fraud case. Scott and Tyler told the family member to “never come back to this bank.” Took over 6 days to fix. Rude, disrespectful, dishonest, irresponsible and didn’t seem to care about anyone. Told family member to go Usbank in Circle Pines and was taken care of way better.
-
October 2019 by Heather Tischler
The atm at this location malfunctioned and when I approached the teller inside she said I had to call a number but handed me her managers card, Drea Winters, to assist with the over draft charges I'd have since my deposit couldn't be completed.
-
June 2018 by Angela Penna
Worst customer service. Will drive 45 minutes out of my way to go to another bank just to avoid them
-
May 2018 by Wildlife Watcher
This place is a joke. Wait for an hour to speak to a banker.
-
April 2018 by Korrie Litalien
Never had a problem here
