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July 2023 by Miku Nane
car was sold to me with faulty parts and not disclosed unhelpful when reached out to about this issue
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June 2023 by Kimberly Clauson
They sold me a vehicle that our agreement was they fix the AC. I was told it was fixed. When I picked up the car and left I turned the AC on and it blew warm air. The owner Jay told me they would fix it again and now he is telling me it's my problem and he won't stand behind his word and fix my ac. They are crooked and I would never deal with them again. The owner said it's my problem now. BEWARE!! I don't recommend anyone buy from these people.
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February 2023 by Mark Carlson
This was the easiest car purchase I have made. Gerry will take great care of you!
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February 2023 by Vincent T (vincentthao.urb)
Bought a 2009 Honda Fit in 2022. Had a very pleasant experience. They didn't try to sell or upsell me anything. They were patient, answered all the questions I had, and made the transaction fast and pain free. Would definitely buy from here again!
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December 2022 by Larry Orth
Company listed vehicle as excellent condition when in fact worn out ball joint, broken tie rod, worn out CV driveshaft and axle assembly, leaky radiator coolant reservoir, and worn out brakes were discovered within days after the sale. Dealer provided no relief to seller.
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October 2022 by Matt Alley
I recommend shopping here for used cars, they've always been honest and quick with me.I've purchased 3 cars through them now and they've all been great and are still running several years later.Their inventory is usually full of the types of cars than l that I look for, mileage under 150k and prices under $5k, though they also have cars outside that too if you you're looking for something else.I don't know anything about their financing options since I buy with cash, so I can't speak on that.There's a shop down the road you can drive to for pre-purchase inspections if you prefer doing those too. (At your own cost of course)
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October 2022 by Matt A.
I recommend shopping here for used cars, they've always been honest and quick with me.I've purchased 3 cars through them now and they've all been great and are still running several years later.Their inventory is usually full of the types of cars than l that I look for, mileage under 150k and prices under $5k, though they also have cars outside that too if you you're looking for something else.I don't know anything about their financing options since I buy with cash, so I can't speak on that.There's a shop down the road you can drive to for pre-purchase inspections if you prefer doing those too. (At your own cost of course)
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September 2022 by Alice Vanburen
Very good cars seems like honest people who work there worth the drive
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August 2022 by Malinda Jones
Amazing place, super nice and friendly the guy who helped me was great. I found them by browsing online the truck that I went to look at was in the middle of being worked on so I looked at others glad I did because I found the truck I have now!!! Fully loaded an decked out with only one owner my boys and I absolutely are in love with our new truck!! Thanks so much again guys!!
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July 2022 by Jac Fatale
My review is a little bit interesting because it's coming from the perspective of somebody who purchased a car everyone, including myself and my mechanic father, thought was fine off the lot only to discover on my way home that the transmission failed. Not only were these guys receptive to my phone call and kind about the incident, they didn't question me when I said there was a major issue. They took a look at it for 24 hours and upon discovering that it couldn't be fixed immediately, gave me a full refund, no questions asked. As the daughter of a mechanic I know how hard the used car business is, sometimes you get lemons and there aren't a lot of margins for profit. I respect any business that treats their customers this well. Highly recommend.
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July 2022 by Aa Bb
AVOID AT ALL COSTS! Despite a few red flags, I stupidly bought an overpriced Toyota sedan from this shady outfit about a month ago, after a pleasant conversation with the salesman and observing his interactions with another customer. Immediately upon getting home, however, I noticed the smell of gas as I parked the car - when my mechanic took a look at it, he found a hole in the gas tank that required the tank's replacement. Since I knew nothing could/would be done about buying this lemon, especially after reading some reviews on websites I overlooked, I never even bothered to call them about the situation (caveat emptor, after all); however, here are a few tips to help you avoid getting scammed by other such dealers of ill repute:- Look up reviews on every website- Try to find BBB-accredited dealers- Do not buy anything on your first visit- Ask if you can test-drive a car to a mechanic- Never take anyone at their word- Even one red flag is one too many
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July 2022 by Bill McVeigh
Gerry was very nice and I was surprised to see no rotted out junk on his lot.Great experience, painless ?
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March 2022 by Arecelli Miranda
They were unprofessional and the owner jay was extremely rude on the phone after discussing problems I had after I bought a car from his business! My sister bought a car a week later and it had problems and they don’t say somethings wrong with the vehicle. Don’t waste your time and money!
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March 2022 by Forrest Harmon
Amazing place nice people. I bought a car from here and drove it home the next day I changed my mind they were nice enough to let me exchange for another car. They read it all the paperwork they were very polite. And super helpful. Jerry was my sales personHe was very honest I had the opportunity to meet the owner of the car dealership. They were so nice and understanding and accommodating. They were very informative and up front with everything.. I had the opportunity to meet the amazing man who has ran the company for 38 years So never mind all the reviews you see online they are really good people. And honest about their cars. Thank you to the owner of North suburban auto sales and thank you to Jerry. I will be definitely sending more customers your way no matter how far away I live.
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January 2022 by Jeff Rogers
After calling the night before at 6:35 and confirming my arrival time for the next day and getting there to find the car was not as advertised. .. and the heater wasn't working.... was yelled at by the owner because I was a little irritated after driving 2 1/2 hours in a snow storm and the mechanic and no one else had bothered trying the heater .. I walked away .. wouldn't trust these guys to help me walk across the street... 39 years experience or not.... never heard so many f bombs in my life with my son sitting there with me ...
