-
March 2024 by Luis Zamorano
Best place to get repairs done and good prices
-
March 2024 by TNK
I should not have trust them to change parts what they say, when I went to repair something else. I should have double check if really those parts needs replacement . But my car's condition is worse than before. Although they provide a one-month warranty on their service, if you mention a problem, especially with new parts that were recently changed, they will ask you to prove it before they touch anything. However, for issues like occasional bad noises while driving on highway and not always happening, it's difficult to prove when you're there.i never had similar sound or any problem with the old parts. As this was brake for safety reasons , I requested to double check if everything fine as they replaced brakepads rotor and caliper. But they will not check anything if I can not produce that noise in front of them . I was even told that a car wash might make the noise go away. I'm not sure if the noise will disappear, but at least the one-month service warranty will pass in this way ..
-
February 2024 by Christopher Anderson
Friendly, fast and so helpful!
-
January 2024 by LaJacqua Black
THE ACCURACY YOU RECEIVE IN SERVICE IS ON POINT
-
September 2023 by Hawa Kamara
Wonderful place for your auto repairs! They are amazing people who are willing to help with repairs and give good service. Their customer service is top notch ! Reasonable prices and fantastic service. I will definitely recommend anyone who is on a budget and has no insurance to consider PC AUTOMOTIVE.
-
July 2023 by idiris Esse
It's good shop overall we visited two times the last time he send me the parts to pick up from Toyota dealer
-
July 2023 by Nasrin Taghizadeh
Do not attention to their smile .They will buy anything for your car , double receipt and charge you ,and add a big salary to it at the end . l by checking the price the parts and the receipt ,they bought four parts for 500$ and charged me 1350$.
-
February 2023 by Mario Meas
Friendly and honest. I had brake system repair work and exhaust system repair on my SUV that I know would have cost me twice as much at the dealership. And they did a great job, I inspectd the vehicle when I got home, all the brake parts were new and done perfectly. No trick or gimmick these guys are real and honest.Services: Auto exhaust system repair
-
December 2022 by Ibrahim Mohamed
Warning!!! Please if you care about your vehicle and your bank account do not ever and I mean ever come to this auto shop. The owner Mr, Cao and his wife is complete and utter liars, they will do anything everything to make a buck without giving you the result you need. I came to fix my Nissan transmission. Ended up paying over $3,000 dollars and my transmission is still not fixed. This is what happened. I bought a brand new transmission from Nissan, brought it to them to be replaced. However, before he made the replacement, I told him that the Nissan parts guy told me I need to reprogram the new transmission into my vehicle, Cao the owner told me he done this before and do not require reprogramming. Well it did, because I was driving the vehicle the same day after replacing the old transmission and not reprogramming the new one. I had my check engine light on again, took right back the vehicle literally 30 minutes after I paid him and I left the shop. He checked the check engine light code. It turns out it is the same code that I had previously with the old bad transmission. He told me I don't understand what's wrong with it, maybe you should take it to Nissan. So I took it to Nissan few days later after I made an appointment. Nissan ran a full diagnosis and found out that I was required new transmission because the belt inside the transmission is no longer working properly. Unfortunate it's because my mechanic PC Automotive owner, Mr. Cao, did not listen the Nissan parts guy for reprogramming the new transmission into my vehicles computer. To make things worse for me, Nissan did not accept my warranty policy, because my mechanic shop screw me. So basically Nissan told me to go back to your mechanic and have him purchase a new transmission for you because we cannot honor your warranty. I came back to Mr.Cao, showed him the Nissan diagnosis paperwork and told him what happened to me. He told me he cannot help me. But I can go ahead and sue him in court. Now I am in the process of suing him and taking him to court next year 2023. So I spend over $3,000 and my car still not functioning properly, I'm still having gear shift issues. All he needed was to reprogramming my vehicle that cost $120 in Nissan dealership. But he didn't have the equipment and he told me he don't need it. The worst mechanic shop and the worst run family mechanic shop in Hopkins or anywhere in Minnesota. Please take my warning seriously, What Mr, Cao and his wife done to me, they have done to others, particularly people of immigrant descent like somali's, Ethiopians, black people, Africans, Latinos, and any other unfortunate person who do not have the resource, language barrier or understand about vehicles needs. Simply put, they are dishonest liars who do not honor their warranty, in fact they do not even have a warranty. When they give you a receipt it will always say no warranty. That's how bad these people are. There are many honest shops you can find easily within Hopkins and outside Hopkins. Please do not be a fool like I was and go to this place. And lastly, I reported to them to BBB to inform them about this situation. I hope this helps. Thank you!.Services: Transmission
-
November 2022 by Abdinoor Duale
This auto-repair shop is very dishonest. I paid over $2000 for repairs within a period of 3 weeks. They tried to fix one problem for 3 different visits, I suspected they messed up the other parts of the vehicle on purpose.Services: Auto brake repair
-
August 2022 by Patricia Mundy
I cannot express how wonderful and honest Chau is.Even though this time they just did diagnosis (My car went to boneyard today)He is always so kind and patient and Smart and many more adjectives ?Thanks for the Great service with a smileService: Auto engine diagnostic
-
May 2022 by Gina Stelow
And who says mechanics aren't honest!! I've been bringing my vehicles here for almost 10 years and I hope to never have to go anywhere else ever again!! I was told I need a new transmission (ex brought it to local transmission shop) I brought here as I always do, it was a simple 15 dollar repair..... transmission was running strong still 2 years later when I blew the engine!! I started coming when I was quoted half the price Goodyear quoted for a alternator on my old van!! And good charge was the same as his quote!! Hands down this is one of the best, honest and reliable mechanics!! And always so very friendly!!
-
May 2022 by Daniel Martin
Long to the short. You want a fantastic experience having your car fixed at a great price... look no further, worth the drive and as a BMW owner and dealt with a few issues along the way, this team of mechanics kept me driving and helped me out along the way.Services: Electrical
-
May 2022 by Ibrahim Abdi
The owner Cao initially was nice and welcoming. And when I brought my car, I needed an alternator and a drive belt fixed. As I left the car at his garage, I was told that “several other” issues were found (although the only 2 issues found at the dealer prior to bringing the car to them were the ones mentioned above). And I paid them well in appreciation. 2 days later, there couple of things malfunctioning, including my radio, air conditioner, can’t roll up/down my windows, and strange loud noises. When I called Cao for assistance, he immediately cut me off and told me, “they did their job, and that if anything else comes, I should pay it on my own.” When I plead with him, and told him, he hung up the call on me, and didn’t respond to my calls after that. The guy is a liar and untrustworthy (I wish I was exaggerating). Definitely my last time coming here as a customer.Services: Electrical
-
May 2022 by Makwa BellangerRook
Chao and his team are awesome people. Not only are they honest they are hard working and kind. Usually shops try to take advantage of people this one does not. We have been coming here for several years and will continue to as wellService: General repairs & maintenance
