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February 2024 by Brad Wistrom
Headlite bulb burned out. I got it out of the socket but not bulb itself. worked with Justin on new bulb. He offered to help when i told him bulb replacement gave me trouble. Replaced all within minutes and sent me on my way. Very satisfied!!
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December 2023 by Matt Romens
Friendly and helpful place
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November 2023 by Javier Castaneda Gonzalez Luna
Terrible customer service from the lady at the front desk. She was short and not helpful. I was looking for a specific part for my car and she told me I needed to replace the entire part instead of a bulb. She told me the part I wanted to buy would not work (it actually worked - I ended up going to a competitor and they help me)
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September 2023 by Gretta Johnson
Eric helped me with my light ony car. He's a real gentleman.
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September 2023 by Commander Jack Wilder
O'reilly should be your LAST CHOICE for auto parts. Worse than ever and getting WORSE.
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August 2023 by Liban A
Second time I visited there same thing happened worst costomer service. I had wait @ the counter while they chat for 2 minutes also they don’t know anything about the parts they selling will never go back this location
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August 2023 by Abdul wahab Saifee
They go extra mile and wanted to make things right. And find you what you're looking for.
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June 2023 by David M.
This O'Reilly location has horrendous customer service. I've stopped by right at 9:00am on Sundays several times when they weren't even open yet. Based on the beer bottles I saw laying at the end of the parking lot, Im guessing somebody was too hung over to open the store on time. They hire very creepy guys to run the cash register and who don't really have a clue about anything you ask them. I was in this morning waiting in a line of 10 people because the cashier was SO incredibly slow. Then, another cashier ran in to help us and reaked of marijuana smoke. Stay away from this location. The Eden Prairie location is MUCH better! I strongly recommend driving there instead! These 2 stores are like night and day.
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May 2023 by Johnny Laftufson
Every time I come in I am greeted by helpful, knowledgeable employees that are always eager to help! Today I had an issue with my license plate being stuck on my car and was helped by Eric and Mason. I feel they both went above and beyond in helping remove the rusted screws and replace the license plate outside in the pouring rain. They were an absolute godsend! I would highly recommend this place for any automotive troubleshooting questions you may have!
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May 2023 by Ted Kolodziezak
These guys went above & beyond, they replaced a missing pipe connecting my Catalytic converter to my muffler. Thank you!
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May 2023 by Micah W
Probably the worst customer experience I’ve ever had last night. Came in for wiper blades on my SUV which I have not replaced before. The guy with long black hair in a pony was rude to me the whole time I was there. Yelled at me when I walked in, made me seem like a dummy because I didn’t decide which wiper blades to buy in 2 seconds, and made fun of my last time to my face….I fake laughed it off and left. A less patient person the situation probably would of been different….not going back.
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May 2023 by Scott Anderson
I needed windshield wipers and a battery. Service was great and they even installed the wipers.
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May 2023 by Larry Westerberg
The staff was very helpful and got what I needed.
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April 2023 by Bill
Very helpful staff! Prices are competitive also.Easy access to store.
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March 2023 by yara grieder
Quick and excellent service! I appreciate the help with finding the right bulbs for my car headlights.
