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“I came in this evening for a very simple request...... "I need this bolt, but 2 inches longer".
Luke was my man on the scene, and he found what I needed in the blink of an eye!!!!!!
But that is not what arrested my attention.... What arrested my attention was that a young man was working at 4 pm on a Saturday, doing his absolute best to help the person who asked for help, and he carried himself with drive and ambition. This is what I love about this place.
This is a vibe I've come to find with Diamond Lake, and this is why I keep coming back, even if it's just for a bolt or two.
Luke!!!! Thank you once again ? the ripples if your actions travel farther than you will ever know.”
“The people in this store are always helpful but today Des went above and beyond. My car would not start. Des figured out my battery terminal was loose and he tightened it for me. He also gave me another tip for the car. Thanks to him, I was able to get my car working.”
“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“Dale and his crew were knowledgeable and helpful- helped me determine the best electric mower and unpacked it and set it up and loaded it in my vehicle for me. Bought online only took two days to arrive, one day earlier than stated. Love the local service, instead of the big box hassle.”
“1st time here. Staff was pleasant and very helpful with explaining parts I need & why I needed it. Felt like ol'school days when customer service was a priority. I will come back when needed.”
“Love Knobbery Minneapolis! Craig and Rikk are incredibly knowledgeable and helpful, not to mention the amazing selection of hardware! Whether you are looking for something simple, unique, or antique you will find it there. Support a local business and get some of the most beautiful hardware at Knobbery Minneapolis!”
“Really great local hardware store. Love that they've stayed in the area and hope they continue to be in the community. Customer service is good, prices are good, and they have specialty services I didn't even know existed.Needed to get 15 different storm windows built to fit in the frames missing windows. Was able to bring in the frames or existing windows that were an exact match to what I needed and they got it done quick and at a good price. Highly recommend to anyone in the area!”
“This Ace had a weird item I couldn’t find anywhere else same day. I was personally escorted to my item by a very friendly and personable staff member which made it much easier to find than if I was on my own. This store, like all Ace’s I’ve been to, is packed to the gills with all kinds of stuff (which I appreciate bc like I said the thing I needed was weird) but I can say it is a lot cleaner and better organized than some others I’ve been to, while still offering top notch customer service. Also idk why but the key display really does something for my brain.”
7:30AM - 4:30PM
3842 N Washington Ave, Minneapolis
Hardware Stores
“Great guys here and where I source my CO2 for my Sodastream. I get the 20lb tanks which last a year or so. You need a good adapter (don't get cheap paint all gun housing ones they smell and taste awful and rupture)”
“Always loved this for any home stuff I need and this is where I get my birdseed and garden supplies. Incredibly helpful staff, decent prices on plants and soil. Give this local place your money vs any big box store. They are so customer service forward, they'll help you find whatever you need and offer their knowledge if you need it. Kudos!”
“Came in to buy some pond soil for my indoor aquariums . Service was fast and the woman that greeted me was very friendly . She loaded up the soil and carted it to my car . Very good experience. Also the pond soil is awesome”
“I needed an odd-looking part to fix a wheel for an uncommon cart. Simple but not something available just anywhere let alone recognized by just anyone. Ace Hardware was recommended as the place to go - it totally was! Experience and a willingness to spend the time to find the little part, to fit it to my cart, and send me on my way - all for a 33-cent sale. Local ownership, personal attention, and a desire to serve! Now my go-to and my recommendation. 100% satisfied!”
“We were cautious to order from this store because it is a on-line store only and we did not find many reviews. We ordered the white baroque balusters from Deckorators and they arrived quickly and in good condition. The owner responded to our e-mailed questions promptly. I would buy from this company again. Very Happy with the service and product.”
“This is my go to store for wood working tools and assistance. They have very knowledgeable staff persons with deep experience they willingly share. Woodcraft has some of their own branded products that are focused on quality rather than proprietary lock in like some places. They also offer great woodworking classes.”
“Great experience with the Merlin’s team. I had multiple employees ask if I needed help or support while I was in the store. Chris was extremely helpful locating the correct fittings as well as educating me on how to install said fittings.”
“I don’t generally write reviews but I felt I had to with this one.
I went into Penn Lake True Value looking for a pair of wire crimpers for a DIY project and I spoke with Ramon (great guy) after finding out what I needed them for and how close I was he offered to lend me his personal pair as long as I returned them. This act is so far and few between nowadays and because of his kindness he saved me $25 on something I only needed for two wires. His generosity was more valuable than any sale Penn Lake True Value could have made with me and because of that I will be returning for anything I may need in the future. Thank you again Ramon!”
“I had a larger casement window installed and my contractors supplier was Hamel True Value Building Center. The window was installed correctly but during the cold spell last Winter an issue with the window performance occurred and a warranty claim was initiated by me.
Steve Theiste, the salesman worked with my contractor, window supplier, and me to resolve the issue and it was determined a new window would result. Steve had to keep up with me and all of the back and forth, and he ordered a new window. I was very impressed with his professionalism and patience as we worked through the warranty and recommend his expertise to anyone looking for new windows.”
“The service here is excellent- we go out of our way to shop at this Ace. I have a toddler who hates getting back in his car seat, I called ahead and they brought my order to my car so I didn’t have to get out.”
“Great prices and huge selection of tools for a discounted price. We love going here and they ALWAYS have deals so def check coupons and deals online bc most likely you can save a few bucks with one or both of those options. Every one I have been to, I can’t spend less than an hour there.. so much stuff, awesome prices!”
“Walked in with a nondescript faucet part I needed to replace, after another store didn’t have it. The guy at the counter knew the brand and part right away and then suggested an additional part I might need, which ended up being the case. Love these smaller shops with experts who can get it right for you the first time!”
“Very helpful staff. They go out of the way to help customers. I needed yards of straw blankets. They were out, but staff promised they'd be in next week on a day specified.”
“Jake is awesome. Told him im building a shed said he needed a couple days to get things bid up and I told him I was on a tight time frame and needed numbers back sooner than later. He said he would get it done. I appreciate the quick turn and service.
Thanks Jake”
“Very helpful, but beware of the electronic mouse deterrent because they do not work in the least bit! Let's see if they allow me to return it with my recipt now though....hmmm... check back to see if they do? My review will reflect that transaction!Don't forget to like, share, or thumbs up if you've enjoyed this free, nonbiased, unpaid for independent review. Thanks have a great day!”
“I've been buying esab wire from Toll and having it shipped.Jonathan is really good to work with and gets material coming our way quickly. I'll continue to do business with Toll going forward.Rich”
“Joe and Mark are awesome and Settergren's of Linden Hills goes out of their way to be helpful with every task at hand. There is a vast selection of everything I need and the employees are helpful. Love my regular hardware store!”
“Super helpful people there to help you troubleshoot your problems.Service is definitely five star.The place is smaller and might not have everything you need in a hardware store, but you can get 80 to 90% of what you need. And like smaller hardware stores. They really excel at services or recommendations for a homeowner. I believe they cut glass and work on window and door screens as well.”
“Need a special size machine screw for a security camera. Home Depot actually recommended I go to Jerry's since they didn't have the right size. Jerry's had it!”
“Spike was incredibly kind in helping me deal with my issue. I was confused and lost and he quickly assessed the situation and got everything squared away. So appreciative for his kind and knowledgeable service!”
“I am trying to only refinish top of dresser. I brought in the drawer and this guy was super helpful and matching the stain and also giving me tips. Think the guys name was Eric. I was super impressed with customer service.”
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“Excellent local hardware store! I needed a bulb to replace my microwave light and the cashier directed me to the correct aisle. When I got to the aisle, another employee was ready to help me find exactly the right size and style within seconds! Very nice and attentive staff! Definitely will return for more hardware and household needs!”