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January 2024 by R M
Bought headlights from here and on the package it says white lights, and when I installed them they turned out to be yellow. I try to return them and advanced auto doesn't take returns or give refunds if the package is open. What kind of backwards ripoff are they pulling? I feel cheated and would not recommend advanced auto parts to anyone I know.
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January 2024 by Dedeskuty
Best customer experience from Justin! Give this man a raise.
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January 2024 by Daniel Parker
I had a great experience. The gentleman working the counter was kind and efficient. I usually go to oreillys, I am going to change my patronage because of my experience with this gentlman.
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January 2024 by Mollie W.
Called twice to confirm and see if I could come in and get a battery swapped, was told twice that I could come in for immediate assistance. Got to the store and they could no longer give me the immediate assistance because the store gets too busy. There was not 1 person in the store at this time. Very disappointing. Will not be recommending to anybody.
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December 2023 by Gary Jorges
Highly Recommended Part Store
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December 2023 by Gary Jorgenson
Good selection
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December 2023 by Matias Tellez
Good service
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December 2023 by Ronald Doran
Good variety of parts and helpful staff
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November 2023 by Mark Wostal
So two strikes never going back.Bought an alternator here. Installed it. Still had electrical issues. Tried taking it back "we can't take it back because it's used, verified correct for you truck, and it tests good."I end up wasting a ton of time going down every internet rabbit hole repair to no avail. I gave up and took it to Chevy. Cost me a ton of time and money to find out they had sold me the wrong alternator from the start. I should have never accepted their off brand part in the first place.Today, changing the oil on my truck. Couldn't get the oil filter off so I ran up and grabbed a filter wrench. Went home got stuck in a conversation with my neighbor for about an hour. Afterwards go to take off the filter and the wrench is broken in the package. I go back to the store about 90 minutes later and they refuse to exchange it because "its clearly been used." This was the same guy I had just bought it from 90 minutes earlier. "Maybe it looks used because you repackaged a broken tool!" I guess this big brain thinks I'm trying to run a scam for a $9 tool.It was the same employee for the alternator and wrench. Worst auto parts store in the world. Do not go here. Just wish I could pick zero stars.
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November 2023 by Gillian F
If I could give 0 stars I would, I was just in minutes ago at this store and while looking at a few smaller items I was confronted by and accused of stealing items and asked to roll my sleeves of my sweatshirt up and empty my sweatshirt pocket to prove I wasn't trying to steal items. Unacceptable!
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November 2023 by Lisa Miller
Needed an old battery replaced. Purchased battery—install was quick and professional. Excellent customer service experience—Quinitin is a rockstar!
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November 2023 by Michael Schmidt
Quinton offered the best customer service, going above and beyond to get my wife and I back on the road!
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November 2023 by Javier Castaneda Gonzalez Luna
Very helpful! They were effective in assisting me to locate the correct part!
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October 2023 by Daniel Gil de Lamadrid
Good store... Didn't know what I was doing tho or what I needed..I had to explain it a bit, but I got the right parts eventually
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September 2023 by Jazz Loffredo
Staff was extremely helpful. Was trying to help someone jump their car to no avail. Stopped by to see if anyone could help. Employee was able to help diagnose the issue and get us the tools we needed to fix the problem. Got the car up and running again thanks to the helpful employee behind the counter!
