-
June 2024 by Max Burton
Great selection, and outstanding customer service!
-
May 2024 by Jesse Kortes
They have a nice selection of quality liquor for such a small store.
-
March 2024 by Brian Krull
Cool, old school feel with enough variety to meet most needs but the prices are rather high for what you can get other places.
-
March 2024 by David Eash
Always a great place to find new and interesting things. Not your ordinary liquor store!
-
February 2024 by Gina “Gina Eats”
Great selection of spirits!! I go to Ace for their bourbons. They also have samples of some really good bourbons for the asking.
-
February 2024 by Jill J.
I recently started getting into Bourbon as a hobby a few years ago and am still a novice. Ace was recommended as an amazing place to find that unique special bottle for your collection. This was an utter disappointment. When asking the employee if they had a bottle of Russells reserve 13 I was basically laughed at and said "yeah we have it, but it's not for sale to you, you have to earn points" then was annoyed setting me up with a rewards account. I get that but wouldn't you want to gain more customers and loyalty, this was my first time here my last.
-
January 2024 by bill johnson
overpriced and plays the secondary game.. bummer
-
January 2024 by mark daoud
They do business with Reserve Bar which is a corrupt company (see their reviews) . I . ordered through Reserve bar who ordered through Ace spirits and they charged me more money. Neither business would keep their commitment, both blaming each other. Ace spirits was getting another order in according the owner, but perhaps got a higher price for them, as they are now in the process of refunding my money.
-
December 2023 by Nicky K.
Dont trust thier inventory online. Took forever just to learn they dont even have what i ordered. Thanks for the extra scramble i get to do this holiday season
-
October 2023 by Jeff Lawson
Well, this was a total waste of time. I placed an online order on September 1st. I contacted customer service and told them that I needed these bottles by September 22nd for a birthday gift. They told me that one item was out of stock but their email stated "Getting it to you before the 22nd shouldn't be a problem! If something changes I will let you know as soon as possible."That never happened. I emailed the company "customer service" many times. Sometimes the emails were answered, sometimes they were not. I asked Allie (Ace Spirits Customer Service) to sub the out of stock bottle for another one. They said they would do that, but then stated that they had to cancel my original order and place a new order. That wouldn't work since I used a Visa gift card. So now.......... I am out nearly $200 and I have NO BOTTLES to show for it. I have no refund. I just went back to the Ace Spirits website and they have somehow blocked me from even logging in to check my account or placing a new order!!! What type of legitimate company does this?? Whatever you do, AVOID this company. While they do have several 5 star reviews, it is the 1 star reviews that should resonate loudly with an online customer. To say that I am incredibly disappointed in how this company handled this situation would be an understatement. There are far too many online retailers to use to be treated like this. I will update this review if it is warranted, but I'm guessing it won't be.
-
October 2023 by T K-D
SCAM - They don't return calls or even answer the phone. They tell you all internet orders you need to talk with the shipping dept but they leave NO info to be able top call them. They maybe cheap but you will WASTE your TIME and MONEY with them.
-
September 2023 by Jeff L.
Well, this was a total waste of time. I placed an online order on September 1st. Order number 64F238ad. I contacted customer service and told them that I needed these bottles by September 22nd for a birthday gift. They told me that one item was out of stock but their email stated "Getting it to you before the 22nd shouldn't be a problem! If something changes I will let you know as soon as possible." That never happened. I emailed the company "customer service" many times. Sometimes the emails were answered, sometimes they were not. I asked Allie (Ace Spirits Customer Service) to sub the out of stock bottle for another one. They said they would do that, but then stated that they had to cancel my original order and place a new order. That wouldn't work since I used a Visa gift card. So now.......... I am out nearly $200 and I have NO BOTTLES to show for it. I have no refund. I just went back to the Ace Spirits website and they have somehow blocked me from even logging in to check my account or placing a new order!!! What type of legitimate company does this?? Whatever you do, AVOID this company. While they do have several 5 star reviews, it is the 1 star reviews that should resonate loudly with an online customer. To say that I am incredibly disappointed in how this company handled this situation would be an understatement. There are far too many online retailers to use to be treated like this. I will update this review if it is warranted, but I'm guessing it won't be.
-
September 2023 by Paul C.
I went there looking for something specific but they didn't have it. So they sat down at the computer, found what I was looking for and added it to thier order. Thanks
-
September 2023 by cfischer
Shady business. Online storefront with everything they 'allegedly' don't have. After a week they blamed the customer and the company hosting their website for errors - to be clear NONE of the 12 bottles I ordered are apparently available or orderable. Fast forward 2 weeks later ... the same items are still offered on their website for sale. Yeah, common, doesn't get much shadier than that - can't blame clerical errors and not correcting them! Buyers beware.
-
September 2023 by Indie Ghost
They got store picks and samples. Bought a v nice tequila. Would recommend