Casey's in Hoffman is a friendly and well-maintained business known for its good food and excellent customer service. The staff are described as good folks, with managers like Brit and Rafael providing great leadership. Rafael, in particular, stands out for his kindness, integrity, and respect for customers, making visitors feel welcomed. The pizza is consistently praised as good, with Ronnie recognized for his skill in making pizza. The staff members are hardworking, with Austin baking rolls and donuts early in the morning. The store offers quick service, with many pumps for easy gas refilling and a large parking lot for convenience. Customers appreciate the cleanliness of the store, the quick in-and-out experience, and free Wi-Fi. Overall, the business is appreciated for its friendly staff, good food, and efficient service, making it a favorite spot for regular visits.