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February 2024 by Young B
Went to buy a speaker for my son today and Elijah helped show me how to use it so I can show my son! Very helpful. Great customer service.
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November 2023 by Nyron Hackett
Ann helped me out a lot
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September 2023 by Dee Lucas
I absolutely loved Daeton and Anne. Very courteous. Very professional and kind mannered to customers. I truly appreciate how they handled my business.
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September 2023 by Alex Aragson
I absolutely loved Daeton and Anne. Very courteous. Very professional and kind mannered to customers. I truly appreciate how they handled my business.
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September 2023 by Callie Lembke
Employees were super nice, helpful & a joy to work with!
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September 2023 by Art Young
Great customer service from Elijah!
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July 2023 by Jon Snow
The service and people there are great,but the air conditioning has been broken for a little while, it's unbearably hot in there. Employees should not have to work in that and customers will not shop there either
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September 2022 by Riff Raff jr
I have to say that I was as good natured and cheerful as possible, maybe that was a mistake? Because I am struggling for a word I can use on-line to describe my experience, demeaning, dreadful, shameful? The attitude of the clerks was disgusted, unconcerned, aloof and impersonal. The manager (?) crossed her arms and sneered the whole time standing behind the clerk who seemed stressed and strained. Yes, sneered.They were unable to help me, unable to offer any help - they didn't even try to sell a solution, like an upgrade or a new phone (things that would have been a solution i found out after checking on line).Avoid at all costs, you would be treated better at a drunk tank and at least come out of it getting to make one phone call.The owner is quick to respond to reviews, that's something. But I did not write this review to advise him how to "enhance" the customer experience for my next visit. I won't be coming back. I wrote this on good faith to warn others, to save another from wasting their time.This sort of experience often comes from poor management who mistreat or don't train workers; or from workers who know there will be zero repercussions for their performance. And that is okay, we see more of this across the board. But if someone wants to be treated with a modicum of respect, I advise they go elsewhere.
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April 2022 by Angelika Ashmead
Been with cricket for awhile now. Jesse the manager at der Columbia heights is very knowledgeable very helpful always there when you need him and I just love going there sometimes every time I or every time I have a problem with my phone he's there to help he points out to save you money and that's right now is the most important thing.
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March 2022 by Donald S.
Dropped 3 gig service to 2,,then raised billing $5.00 I Dropped att,and went to t mobile. Never again..,.....
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March 2022 by kristi foster
They only had one person working and I had to wait over an hour just to get my husband a new phone. He really needed a new phone otherwise I would have went back on another day.
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January 2022 by Marsha Johansen Fiala
Jesse assisted us at the hilltop store . He was very professional and had great customer service skills. We purchased phones and a plan that have worked great for our family. We are very pleased with our service and love our phones. We went back in to purchase accessories just from him!!
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January 2022 by Marsha Johansen Fiala
At the hilltop cricket I was helped by Jesse. He was very professional, kind and had customer service skills. He really knew his products. He sold me 2 phones and a plan that has been great for my husband and I. we were very pleased customers!!
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June 2021 by Julie Skeie-Miller
Very helpful kept my phone running.........
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May 2021 by Mico Saavedra
Definitely the place to go for your cell phone needs.
