Thrifty White Pharmacy is known for its friendly and caring staff who treat customers like family. Customers appreciate the personalized service, such as being called by name, and the staff's willingness to help with prescription issues. One customer shared how the pharmacy went above and beyond by applying discounts, reducing a medication cost from a high price to just one-third, which was very helpful. The team includes helpful employees like Mitchell, who is polite and attentive. Despite some challenges, such as being understaffed, the staff remains kind and dedicated to making customers feel important. The pharmacy has also been appreciated for providing medication to help with Covid symptoms. Some customers have experienced delays or misunderstandings with prescriptions, but overall, the staff's helpful attitude makes up for these frustrations. Thrifty White Pharmacy continues to be a trusted community pharmacy where customers feel cared for and valued.