Sim Supply Incorporated is a reliable online retailer that provides timely and efficient service. Customers have reported receiving their orders within a few days of placing them, with the products arriving in brand-new, sealed condition. Despite some initial shipping issues, the company has been praised for its responsive customer service and willingness to resolve any problems. Customers have expressed satisfaction with the pricing and quality of the products, and many have indicated that they will continue to use Sim Supply in the future. Overall, Sim Supply Incorporated appears to be a trustworthy and customer-focused business.
After an initial shipping snafu, they provided the correct UPS shipping info. I received a prompt customer service reply. Will update once I receive product in hand.
August 2023
I placed an order and then saw the reviews here and wondered if I would ever see the product I ordered. I am pleased to report that I received exactly what I ordered in perfect condition, very quickly.
September 2022
Ordered three two step stringers. Only two were usable due to large area of missing wood on the load bearing aspect. No response from company after repeated attempts to contact. The usable stringers we're excellent and exactly as described.