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October 2023 by Rickey Muncy
They are very friendly and they went way out of their way for me.
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August 2023 by Ashley Plath
We will always use their services. Such kind people, timely repairs, and they walk you through all charges and issues they find. Well worth the money!
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July 2023 by Valerij P.
My family was vacationing in the area when our breaks pads went out and the grinding sound on breaking was overwhelming. We had an 8 hour trip back home ahead of us next day, and we didn't want to risk it. Out of all repair shops, only Jack & Don's Services were able to accommodate our call for help. They got us right in, even when they were fully booked. After identifying the issue, both breaks and rotors had to be replaced, they quickly sourced necessary parts from local auto parts dealers and got our car fixed in 1h 30min, amazing! Their work is top notch, and doesn't break the bank. Their staff was very knowledgeable and friendly. While our car was under repair, we were given a loaner car, so that we could go and grab something to eat in the mean time, very nice touch.
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June 2023 by Robby jensen (DarthGuido)
Jack & Don's has always been my go to for having used tires mounted and balanced and if I'm in need for used parts. They have some of the best customer service around
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June 2023 by Robby jensen (Kc)
Jack & Don's has always been my go to for having used tires mounted and balanced and if I'm in need for used parts. They have some of the best customer service around
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May 2023 by Roxanne Prather
Very nice and helpful. Dropped everything to help us with a tire issue.
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March 2023 by Brad Lawrence
Excellent service along with great shop rates!! By far the best customer service I've ever experienced, they even called a few days later just to check up and make sure everything is still running well! 12 out of 10 recommend!
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January 2023 by Dede Barto
I needed the battery jumped to get started during the historic cold weather. The mechanic told me the battery they get from Auto Value has a 3 year warranty longer than others,and is made in America. Everyone from the office coordinator to the mechanics were very good. They were busy and eating on the run. I hope they will enjoy their down time before it starts all over again. The picture is my back seat ,the battery is under it.
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January 2023 by amunda23
I was there over a year ago & was still in fear of the pandemic for personal opinion and health reasons. I honestly regret taking my anxiety out on them. You guys really did not deserve that bad review at all. You did nothing wrong, i did. I have since apologized, and you guys continue to go out of their way for us and give us the same great service as before. I am very grateful to have a great neighborhood family business that does not hold a grudge when a customer is in the wrong. Thank you, you guys for being there and serving us well.
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November 2022 by Andrea Lam
Very fast service here. I bring my Ford E450 shuttle bus conversion here, and the owner (Mike) is very knowledgeable and hands on. They always use good quality replacement parts and are honest about what needs to get done.
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August 2022 by Tom Rotkis
No need to look anywhere else. Flat tire about an hour past International Falls…middle of nowhere. Able to get the spare on but still had to make it back to Chicago. Everything else closed on Saturday but these folks Really saved our bacon! They installed a used tire on my 2019 Ram 1500. They were friendly and fast! Got outta there for less than $100. Really great people!!!
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August 2022 by Rick K
They were able to get my vehicle in for a repair in 2 days while I was vacationing up north. I called multiple other places and they all had longer wait times so I was very appreciative and relieved that they were able to get me in so quickly!However, the total was 20% higher than the estimate given to me over the phone for book hours. Not a huge deal but it was surprising since I only had a part swapped that I already had. I thought book hours were what you charged for a job and a good/fast mechanic could get it done in less time and make more money per hour for the shop while a slow/busy mechanic might take longer and they make less per hour (for the shop).Again, not a huge complaint, and maybe I'm wrong, but that was the only downside. They did help me which was awesome and I'd recommend them and go there again if I was in the area!Update: Their attempt to make things right was enough for me to change my review to five stars.Service: General repairs & maintenance
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August 2022 by Angie Darling
They did what they could to fix my car, BUT in the end it was an old pile of junk that got bad gas in it...
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July 2022 by Tina Serich
Very awesome people I love the fact that They don't take Of anyone they are very awesome people I will definitely be a bringing my car back again
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July 2022 by Don Berre
This is a great auto repair shop, friendly, honest, quick with good communication. I highly recommend this shop
