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November 2023 by Phillip Pinney
How to get a fargo for work this is the only decent rooms. Gentlemen, at the front desk that 1 o'clock in the morning was a great. Got me a end to my room best friendly. It was also honey and season. Then bother me birthday breakfast was decent.Staff in the morning was great If i'm ever in the area again I would go back and stay
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November 2023 by Cadence Phillips
Not a bad place to sleep. Breakfast was not good though, i ended up eating cereal. The staff we had checking in was rude and standoffish. I work at a hotel full time so I know what is to be expected of the front desk job. The morning desk person was sweet though!Food & drinks: Eggs were full of water not good at all.
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October 2023 by Charlie Sanders
I work on the road quit a bit. I’ve had some good experiences and like many people some bad ones. But you WILL NOT have a bad experience at this location. I stayed a total of 3 weeks while working in the area. The staff are top notch and super pleasant. From my first call with Jody I knew this would be a great stay. Her phone presence was kind and sounded like the hospitality industry suited her. She really went all out to make sure my stay was not interrupted when a large event happened. I would’ve had to leave a couple days since my reservation didn’t cover the weekend of the event and they were sold out. She was able to rework some reservations(gladly those folks got just what they needed as well) and I was able to continue without having to stay in Fargo a couple days and then move back in.Lilly was just so pleasant as well. She was real fun in the bar area for us dudes after working 12-15 hour days.Finally the manager, Beth, is just wonderful. She is so patient and kind. She really looks for the best in her guest and her own staff. She runs the hotel with grace and dignity. I watched a guest come unhinged about something truly not the staff’s fault but the guest’s. She was patient and truly professional in dealing with such an unreasonable guest. Beth really unites her staff to the benefit of the guest, too. I know that the other techs that stayed here have the same feeling about Beth and the rest of the staff.When it came time to go home to Nashville the only thing I regretted was how I would miss the staff at this hotel. Unfortunately, Hawley Minnesota isn’t a place I expect to work in again but it would be fun to visit even if just to come hang out with Beth, Jody and Lily. Ya’ll take care!!!!
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September 2023 by Mauren Nowlin
This hotel was the most disgusting place I've ever stayed in my life. Check in took over an hour, and we had a rehersal dinner to get to! We didn't get the room we requested, and the hotel was booked for the weekend, so there was no fixing that. The rooms were horrific! Trash behind the furniture, dirty bathroom with paper thin towels, and a dirty bottomed shower curtain. There were brown stains in the bottom of the tub, I wish I had taken pictures of everything. So gross. DO NOT stay here if it can be helped at all!
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September 2023 by LeShea Avery
Front desk staff was excellent. Everything looks clean and new. Beds are very comfortable and there was no noise on a Saturday night.
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August 2023 by Blia Townsel
I've stayed at other AmericInn and expected the same service and received the total opposite. The first room, the tub was stopped up mid shower. I called the front desk and we were moved to another room. This room had ants. Well ants were better than stopped plumbing issues. We were told no room upstairs were cleaned as all house keepers walked off the job. This was by far the creepiest place I've stayed at knowing no other employee were on the premises. The lady who was filling in was very pleasant and did try her best. Coffee tasted diluted with more water. I would never ever stay here again nor would I recommend it to anyone.Safety: Didn't feel safe. Window faced a completely black field. No other employee on site.
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August 2023 by Laurie Chivers
We had an ok stay...they were short staffed, so they were still cleaning rooms at 7:30 at night, they were having computer issues so it took almost 30 minutes to get checked in. There was one female employee that was super awesome! She made all the other issues seem a little less bothersome.Nearby activities: There was nothing in this small town to do, and they rolled the sidewalks up before 9pm.Food & drinks: There was a good pizza place a block away.
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August 2023 by Gary Johnson
No hot water for a week. Asked for some kind of discount and all the employees would say is "ask the manager " which wasn't working any of the nights I was their. Left a message to call me..... and still nothing. I would not stay here again.
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July 2023 by Jay Messerly
This hotel is one I would stay at again and recommend to friends and family. Great location and excellent staff.
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July 2023 by N. J. Bandelow
Nice staff, relatively clean, close enough to fargo to be worth saving the money to not stay in fargo.
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June 2023 by Kristi D
Not very much customer service. Hardly had any conversation while checking in. I was lucky she told me a total, that was about the extent of a conversation for chkg in. Also, don't expect to check in early, they'll want to charge you an extra $25.00.The rooms were nice and clean.Customer service says a lot, and for that reason I would not stay there again.
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June 2023 by Ethan Mickelson
This place ain’t it. This place looks like a steal online but get ready for some filthy accommodations. I wouldn’t pay $1 for this place let alone the $100 that they charged after taxes. Nasty soap full of hairs left in the shower and stained, gross tub and toilet. Tried to tell the front desk but she responded “that’s a house keeping issue.” Thought maybe they would attempt to make it right by crediting me back some of my money or trying to get me a cleaned room or send housekeeping but NOTHING. Make it right, AmericInn and get some proper cleaning/maintenance of your rooms. Don’t get me wrong, I’m not blaming the staff, but rather the way this place is run. Sounds like a management problem.
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May 2023 by Bryan Christensen
Nice place with a pool and hot tub, and a good breakfast. Excellent condition and very clean!Rooms: Good space with a nice big bathroom!
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May 2023 by Torey Peterson
The staff is so friendly, going above and beyond to help guests. The building and rooms are very clean, well-lit, and easily accessible. The pool was clean with towels stocked! (So many hotels lately have not had towels stocked so that is a major plus to us.) Breakfast provided a wide variety, everything was fresh. We were greeted with smiles and friendly comments on check-in and check-out. Definitely recommend!
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March 2023 by Mandi Markwardt
The staff were excellent, kind, and very helpful! Easy access off of Hwy 10, public pool access for a small fee and nice communal spaces. I would highly recommend!
