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June 2024 by Abbey Whichello
Tried closing my account here because random places were taking money out of my account making me overdraft and they take a percentage more everyday it’s overdrafted. I went in to close it they told me I couldn’t for 24 hours after a transaction because they obviously want to keep making me go negative and paying them more. Called Wells Fargo 800 number and they told me pretty much that this location lied to me and that they can close the account immediately stopping all payments. The people at this location did not know what they were talking about and in the end wanted to keep taking my money. I’m sick of companies like this who already take and take and then just continue to teach their employees to try to take more. With this economy I have no more to give let me keep my money I earned from working a full time warehouse job.This is exactly why I decided to change banks in the first place never hear anything good about this bank.
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April 2024 by Kristen Leann
Ever have had issues here before. Until today when I called, the lady I spoke to, Tabitha, was flat out rude. Talked to me like I was a child…I’m a grown woman. Sorry I called about a discrepancy I’d never dealt with before so I didn’t know how to handle it or who to call first.
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November 2023 by Leanne E
Needed something notarized. Fast friendly service.
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September 2023 by Frank Chafe
Clean building and friendly staff.
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July 2023 by Ariana Andrade
Barb is the best cashier, I love her service is really fast and friendly
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May 2023 by Matthew Morgan
Visited the Hastings, MN location for the first time today and Lisa is an absolute gem! One of the best human interactions I’ve ever had and also took care of my notary needs.
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December 2021 by Kim Barnhart
I had a lot of questions regarding my account and setting one up for my son and I talked to Tyler White and he was absolutely AMAZING. I don't have enough good things to say!!! Great experience. I'm a paranoid mom and he talked me throw everything and all my options. Even went above and beyond and answered questions that didn't deal with my account directly. Obviously well trained and knowledgeable. He definitely cares about his job and the customers. This guy deserves a raise! Thank you for such an amazing experience with this bank location. Other locations have been a nightmare for me!
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March 2021 by Robert Duhaime
Went in to make a transaction and the teller said he was busy and to go thru the drive-thru. I said that's OK I'm already inside and I can wait... no big deal. It was obviously a big deal for him. He replied snappy and asked what I'm here for. I responded and he said they no longer offer the service. I mentioned that other banks offer the service. He didn't like that. Needless to say it was not a good experience and who tells someone who is already inside to go to the drive-thru? There was not even a line. Poor customer service.
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April 2020 by Corrine Conley
Very kind personality to this branch. Feels family like
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April 2019 by James Berreth
Easily my favorite bank. Always friendly and knowledgeable with a clean building. Stacie, the investment banker is the best in the business!
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November 2018 by brenda thurmes
They are Great. The people are very friendly...There always there if you have any questions.Thank you Wells Fargo...
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February 2018 by Jennifer Zawislak
I would avoid this bank. The last three times I've visited I've had problems. 1) Staff unable to help with something easy and I had to go to the Wells Fargo in Woodbury to fix it 2) ATM was frozen, kept my card for 10 minutes, then was out of order 3) Rude staff, asking personal information that wasn't required for the transaction. I've been a WF account holder since 1986 and this is the first branch that has made me want to transfer my multiple accounts to another bank.
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December 2017 by Alexander Morrison
I love Wells Fargo. I have only had a few problems. In this city we are limited on "Big" banks. This is by far the most advanced bank in the area!
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September 2017 by Jana Lein
This is a bank that will not take money. Brought in a jar of change and bills. They said they've gotten rid of their change machine and will only take full rolls.
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August 2017 by James B.
Great bank! Their staff is always helpful and reliable. For investments, see Stacie and she will help you with anything. Always willing to go the extra mile!
