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May 2024 by Henry Stern
Kevin is highly knowledgeable, and he did a great job handling our suddenly kaput Samsung Frame TV with in-home service (out-of-warranty repair at a reasonable cost). When the repair couldn't be completed on-site, he brought it back to the shop and drove it out to me, fixed, the following week. All in all, great service!
TechCenter covers the full Twin Cities metro area (and a good deal further) for Samsung Care – as far south as Northfield or as far west as St Cloud.
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August 2023 by Jes Schwartz
Kevin came out to fix our Samsung TV that was under warranty. Nice guy and knowledgeable. Was in and out in 30 minutes and now we have a working TV.
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June 2023 by Kyle Bo
Kevin was professional, courteous and very knowledgeable. Helped me diagnose and fix my tv in a quick timeline. Very happy with their help and would recommend to others.
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May 2023 by Brittany Hestekin
I had an issue with my Samsung TV not detecting any nearby WIFI signals. I called Samsung and after all the things we could try on my end to fix it, they determined it was best to have a technician come to my house to take a look at it. TechCenter came to my house a couple days later and diagnosed the problem right away. They had the part with them and replaced it. Now it works! After they replaced the part, they explained different features of the TV that were not related to the WI-FI issue but they were things I didn’t know and taught me more about my TV! The service was excellent and would recommend them with any issue you are having.
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April 2023 by Trent Martin
I had a great experience with them, I accidentally gave them the wrong phone number initially and realized a week later after wondering why they had not contacted me yet. I called them today around 9am this morning and they had someone up here at 2pm, fixed my TV in ~20-30 minutes. He knew exactly what he was doing and explained everything I needed to know about the TV. I would recommend them for sure!
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March 2023 by Kelly Ehret
This company was very knowledgeable. I had a warranty claim on my Samsung TV and the whole process was very smooth from the person at the shop to the technician that came out. Kevin, the tech, had my tv up and working like new in no time. He even gave me a tutorial on things that will be very helpful. Thanks a bunch!
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March 2023 by Ken Solberg
Was referred here by Samsung.Before coming out they helped me diagnose, what was wrong with my dryer and identified that it was likely not cost-effective to fix the unit. Appreciate the candor, and the step-by-step assistance in determining what was going on with my dryer.
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March 2023 by Andrew Hilgers
They have fixed a few of my Samsung tvs now and do a great job!
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March 2023 by Dane Block
Costco coordinated an appointment to have Tech Center come out and it was a great experience. Super nice staff, both from the person who scheduled the appointment with me on the phone and the guy that actually fixed my TV. Took time to have me explain what I thought the problem was and began his diagnosis. I would recommend these guys to anyone with Samsung appliances
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March 2023 by Devon H
Very nice guy, fixed my Samsung washing machine! I called a big place first, starts with a W and S, and they never even called me back. These guys came thru for us!
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March 2022 by Jacob Bauer
I was a little nervous based on reviews, but the service was exceptional. The technician was great. Not only completed the work quickly, but stayed for almost an hour and ran through all of the settings on the TV and provided recommendations and advice. Showed us the Samsung TV app which we now use. Highly recommend
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March 2022 by Rick Jones
I don't know why they are rated so low. I had a great experience from them, they kept me in the loop while the part was being ordered. Kevin the tech who came out was very good and knowledgeable about the television and he also assisted me in setting up short cuts and taught me about screen settings to enhance my viewing experience.
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March 2022 by Rinski numba1
Spoke on the phone and he was good at explaining my situation. Like the help that I got through the phone.
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March 2021 by Htoo Wah
A great place! Explained the problem clearly, works fast.
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March 2021 by Moroccan Boss
I don’t why these guys are not given the credits they deserve. But they do amazing work, I definitely recommend them to anyone who is looking for reliable tech folks. I myself an engineer by experience and I fully appreciate quality customer service. This year is challenging for everybody, so let us stop being F... negative and put a smile on somebody face :)
