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March 2023 by Ricky D
I stopped by yesterday to check if my new house would have fiber intranet with HBC, apparently not yet but coming soon as they keep building, Becca and Joe were very knowledgeable and nice people. Answered all my questions and gave me a rundown of how the new fiber technology works. Very good people to talk to and I’m happy I have local people I can talk to about my future service. Great job guys!
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March 2023 by Nikki Tix
Great service. Ryan was an awesome installer and Katrin was fantastic to work with. Have had HBC since October and no problems!
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March 2023 by Toivo Radloff
I'm not very tech savy but Joe was very understanding and helpful!!
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March 2023 by Brock Pavel
Joe W was super helpful when I called in. I was having some internet problems and he helped me figure out and troubleshoot the problem. He helped me get it back up and running again. Very high quality service.
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March 2023 by Kimberly Wadewitz
Great service. Thank you for answering all my questions!
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March 2023 by James Johns
4 months ago, I walked into their shop asking when they'd be in my neighborhood. I was told 3-4 months.I called today to check, I received news it would be at least two years. I told them not to bother contacting me.
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March 2023 by Shirley Walz
Internet is down and I sat on hold for over an hour. Called the local office and they are only open until 5 pm. Says to leave a message and they’ll get back to you the next day.
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March 2023 by Ken Frank
If you live in Hastings, MN, and are still using Comcast for high-speed internet (and TV), you should DEFINITELY take a look at HBC's fiber internet service. We switched to HBC from Comcast late summer 2021, and our internet service has been flawless ever since (and WAY faster than Comcast ever managed). Comcast seemed to have an inconvenient outage at least every other month -- with HBC, we've had zero outages.Also, HBC internet + Hulu Live TV streaming is less than HALF THE PRICE we were paying Comcast for internet/TV, with like I said, zero outages, and no "you've already used XYZ gig this month" warnings.What with the whole ZERO outages to complain about, I don't have much to say about customer service, other than I haven't needed any! Katrin answered my initial questions when I first learned they would be placing fiber in my neighborhood, the guy who brought fiber into the house and hooked up the service to my network was very knowledgeable.
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March 2023 by Mary Grace Westman
Great experience with Joe at HBC, he was very knowledgeable and helpful. Answered all my questions, very professional and friendly. Cannot recommend enough!
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March 2023 by Cory Ferdig
Talked with Joe Westman, did a great job answering every question. Thanks for you help
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March 2023 by Andrew
Joe W was very knowledgeable and professional helping me with internet issues. Highly recommend!
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March 2023 by Carlos Gamboa
Called and was helped right away, Joe was super helpful and answered and solved my question very quick and was a happy guy!
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March 2023 by Quinn Anderson
Joey W. Is a chad, helped me get the internet working much better than before
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March 2023 by Thomas Jennrich
Stopped by the HBC office to ask questions regarding their internet services. Joe responded to all my questions. He was extremely knowledgeable, very friendly, and helpful. Provided great customer service! Thanks again.
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March 2023 by Kayla Harper
Stopped in the Hastings location to get some info and Joe was very helpful and informative. Answered all my questions!! Once HBC is available in my area I will be going back to chat with him to get set up, his customer service sold me on wanting to switch providers! Thanks again Joe!
