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January 2024 by brian o
I should have reviewed much earlier. The reason I'm doing this now is I had issues with another local marine store and reviewed them 1 star for good reasons.People sometimes forget the good and focus on the bad. I'm going to become a better reviwing person, especially when it comes to hard to find good businesses.For this Grand Rapids, Mn areaI would highly recommend Ray's for all your boat needs and service.I have an older boat with a newer motor. The motor is a yamaha. The personnel don't care what you have, they care and want to help.As soon as you walk in you are greeted and asked what they can help you with.They are not pushy, they wanted to assist you in your needs and questions. They answered with their honest opinions and if had suggestions would offer them even if it was something they didn't carry on hand or normally deal with.Honesty and integrity is hard to find.Recommend Ray's Marine to everyone.
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October 2023 by Katie
I feel bad that I have not reviewed sooner, but better late than never! I purchased a boat from Ray's in late 2017. I was able to get 2017 pricing on a 2018 boat which was even better than what I saw at the boat show. Andy was so helpful throughout the entire process. Andy not only sold me he boat, but has delivered/picked up the boat every season since. Seeing Andy is always that bittersweet moment of Spring/Summer beginning and Summer ending, but it's always nice to catch up:) Derek in the service department is amazing as well! Everyone is so accommodating, friendly, and professional. I would say they make owning a boat easy for me and I never have a concern. I have recommended Ray's to many of my neighbors and they are equally as happy! Loyal client here:)
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October 2023 by Ray Cottrell
Went real well. Bought a new boat. Will p.u. fri. Going fishing the whole mo. Of oct.
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September 2023 by JB Peterson
Was up north in late August with the fam for a cabin rental. Our fish n ski hydraulic steering went out on day 2, and tubing with the kids was impossible. The folks at Ray's said they would get us right in and had the parts in stock. I drove in to GR and dropped it off and 2 hours later it was totally fixed and ready to go. This saved the vacation! I really appreciate them making us a priority and taking care of us on such short notice - can't thank them enough.
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August 2023 by Rick Lent
Ray’s of Grand Rapids had the ideal boat for us on their lot. The rig had been ordered with important features and options that other dealers overlook. Kyle Kleinendorst provided outstanding sales advice and help. If you are boat hunting, be sure to look into Ray’s of Grand Rapids.
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May 2023 by Keith Thompson
I had a great experience at Ray's. The price of the motor I bought was among the lowest anywhere. Everybody was friendly. My sales person was Kyle Kleinendorst. I can't say enough good about this young man. He was very friendly and easy to work with. He was helpful and accommodating in many ways. When I left, I felt like I had a new friend, not just a salesperson.If I need anything else, I won't even look elsewhere. 5 stars!
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March 2023 by Kiska Kelder
Bought a new boat from Eric. Thrilled with the price and communication. Dealership goes above and beyond!
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November 2022 by Dustin Monson
Great people, customer service and nothing but quality boats! Also a great place to service your marine and boat motors/outboards!
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July 2022 by Clarence Nylund
Their Minn Kota repair side is very knowledgeable with skilled techs. Their marine repair shop also does a great job with quick turn around times.
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May 2022 by Dave Preble
Over priced compared to other places. And customer service isn't the best they talk down to people
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May 2022 by Scott Gerling
We recently purchased an1875 Lund Pro Guide with 90 HP Yamaha from Rays. Forest was our salesman and was excellent. He gave excellent advice and was a great help in navigating the present international delays in production of varying equipment so that we are ready to go by this year's opener.. thank you Forest!
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September 2021 by Agency Bay Lodge
Ray's Sport & Marine offers the best service around! We needed some help on a rental boat ASAP and they were able to get our boat looked at right away and then fixed very quickly. A special shoutout to Eric for meeting us in the parking lot to drop the boat off quickly knowing we were on a tight time schedule. We could not have asked for a better experience!Ray's Sport & Marine has gained a long-time customer!
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August 2021 by Jennifer Weeks
Ray's Sport & Marine offers the best service around! We needed some help on a rental boat ASAP and they were able to get our boat looked at right away and then fixed very quickly. A special shoutout to Eric for meeting us in the parking lot to drop the boat off quickly knowing we were on a tight time schedule. We could not have asked for a better experience!
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August 2021 by Pat Medure
Worked with Kyle on the purchase of a new pontoon boat. Great pricing! Very professional and accommodating! If Kyle was unavailable for a question, Eric was there to answer any question I had prior to the purchase. Great people to work with. I would recommend Rays as the place to make your purchase!
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June 2021 by Robert Gaskill
Great dealer. Fair prices.
