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November 2023 by Nancy Lofgren
Jeff was great! Tracked my trailblazer while it was in transit every mile of it's journey to Grand Rapids. Helped me with all the new technology! Been awhile since I bought a new car. Financing was good considering the economy they helped me get a monthly payment I can afford.
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October 2023 by James Sutherland
Very pleased with the customer service I got while buying our vehicle with grand rapids GM. They where very helpful and made out buying a new truck experience easy and enjoyable.
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October 2023 by Chenoa Kingbird
This was our first and ended up being the only dealership I went to when I went in looking for my car. I worked with Dan and he was awesome! Super helpful and went out of his way to help me find my dream car. Everyone else in the financial office were amazing to work with as well. I felt very well taken care of and am very grateful we chose Grand Rapids GM. I will always choose to work with them moving forward and recommend this dealership to anyone!
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October 2023 by Cydney Wood
Alex, or Al, took great care of me while looking for a new car for my family. He was very calm and didn't rush me into anything. Madison in the finance department was great, she was understanding and I could tell she knew what she was doing for us.Thank you team, and I look forward to driving my new car! :)
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October 2023 by Edie Mickelson
Stacy was so personable and knowledgeable!We recommend Stacy and your dealership !She was able to get us the Military discount and was very helpful with our whole transaction!We love to deal with our dealerships Up North!❤️
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September 2023 by Lisa Johnson
While I was disappointed that my vehicle needed extensive repairs, the folks at GR GM got my vehicle scheduled quickly and finished all the work in a very short amount of time! I am very happy with the service and communication I received from their team.
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September 2023 by Larry Sutherland
Nate Davies and Grand Rapids GM has done another exemplary job throughout my recent experience in purchasing a new Chevrolet Silverado. They truly understand the customer/dealership relationship to providing long lasting sales relationships and customer support to their customers.
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September 2023 by john fortroy
The process of purching a vehicle at Grand Rapids Chevrolet/GMC went as smooth as a scheduled oil change. Friendly, knowledgeable sales & support staff kept the process moving forward and I didn't encounter any "speed bumps". GR Chevy/GMC has a great sales team!
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August 2023 by Greg Reed
My experience with Jeff went very nicely. The vehicle I was looking for was available and the price was agreeable. The transition went flawlessly and our deal was done quickly and efficiently.
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August 2023 by Wayne Linn
Brought my pickup in for an oil change and lube, they did a great job and even rotated the tires for free!They also found a defective part on my brake vacuum pump that needed replacing, under warranty!!Thanks for the great service!!Wayne
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August 2023 by Justin Savaloj
My wife and I have bought cars from Grand Rapids GM several times. They are always great to deal with and have great prices! We’ve gone through Dan Mann when purchasing all of our cars from Grand Rapids GM. Dan is great to deal with and would highly recommend going to find him if you’re looking to purchase a vehicle!
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August 2023 by Morgan Hopkins
Grand Rapids GM has always provided me with amazing service and my recent vehicle purchase was no exception. Nate Davies knew exactly what I was looking for and made sure the process from choosing the vehicle, to adding the accessories I wanted, and the financial piece all made sense while achieving my hopes as a customer. I’m loving my new ride and appreciate the entire Grand Rapids GM crew who collaborated to make it all happen!
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August 2023 by Pat Norwood
Great service from experienced and friendly staff. I was greeted with smiles from every person I encountered in the Service Department at Grand Rapids GMC.My primary contact was with Dana in the Service Department. Dana is great, she understood my repair issue immediately and kept me updated on their progress. My truck was up and running in a couple of business days. I highly recommend Dana and Grand Rapids GMC.
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July 2023 by Kevin Wellmann
This was a great experience staff here was kind and courteous sealed the deal and had us in and out in a short amount of time as we requested! Loving the new vehicle!
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July 2023 by Steve Mahler
Went in for a vehicle service/oil change. Great place. Friendly staff. Very timely service. Will continue to bring my vehicle here if able.