-
March 2024 by Bryan Burk
Very easy to work with. Will recommend
-
March 2024 by Hannah Saalsaa
Took my puppy in for a free first visit (they partner with the humane society to provide this) and they told me to wait for vaccines that his records from the humane society said were do just to turn around and charge me for “first visit” when he came back for the vaccines.
-
February 2024 by Kelsey Gavnik
The vets and vet techs are so kind and patient! They are always incredibly helpful both in person and on the phone. Transparent pricing, easy scheduling, great location — I can't say enough good things.
-
November 2023 by Anna Foss
VCA animal hospital is amazing. They have taken amazing care of my dogs. Dr Kokes is also the best veterinarian in the world. She clearly has a love and passion for animals and it shows. She’s taken such great care of my two westies, Cassie and Dolly. I will forever be grateful for her and the team at VCA for all they’ve done for my animals. I highly recommend them!
-
October 2023 by Danny Kladnitsky
Very disappointed and frustrated with this vet. They charge obscene rates for things that most other vets charge less than half. They don’t seem like they care about your pet or your experience. It’s just a money making machine, that’s it. Would not recommend. This is after going there for 3 years so it’s not a fluke. Some of the people there are okay but the overall quality of service for what you pay is seriously lacking. Please do better and be better.
-
August 2023 by Dennis Smith
The veterinarians and vet techs here were always very helpful provided great information about caring our our dog.
-
July 2023 by Caleb Venkatrathnam
Don't go here. In a basic exam of my kitten they caused a tear that caused bleeding after doing a basic temperature reading and she didn't even struggle against it! Everyone who handled her was rough and had little care towards her comfort. They also openly admitted a vaccine was only recommended to get before 12 weeks in extreme circumstances and then recommended to do it because it'd be easier... The place feels dead, so much so they display pamphlets on home euthanasia on the front desk.
-
July 2023 by Alexandra Hunt
I've been going to this vet for every pet I've owned for 17+ years and never had a bad experience. They've always been super accommodating when needing an emergent appointment or making back to back appointments for multiple pets. I appreciate the follow up calls even after routine appointments and the fact that treatment options are always discussed throughly and prices are never a surprise. Eveyone is beyond friendly. From making a crazy amount of 1st time puppy owner appointments to numerous appointments for my senior cat dealing with a terminal diagnosis, I've never had any doubt in the care offered and can't thank the whole staff enough. It's hard to trust people with your pets but it's always been easy to trust them and the care they provide. I have always recommended them and will continue to do so in the future.
-
May 2023 by borndeformed
Brought our cat in for the first time to get neutered. They gave him the dose of medication FOR A DOG. Their response was "it happens all the time". If you look it up, V clinics do this all the time and can give your animals lifelong health issues. This does not happen "all the time" at a good VC. They want money. Nothing more. Do more research, find a better place. Do not bring your animals here.
-
May 2023 by Lolly Saunders
Seriously the best veterinarian I've ever found; the whole staff is kind, knowledgeable, and thorough, and want to hear all your questions.10/10
-
April 2023 by Whitney Barkley
Won't be returning, ever. The vet seemed kind, and I don't want to bash individuals working there but the place is a mess and I was scammed hard. Numerous dirty rooms. Appointments mean nothing because you will still wait every time. Was asked to wait in the lobby for my dogs visit, despite him being ill and it not being a routine check, kept being called in and the room we vacated never was used - it felt chaotic and extremely unprofessional, why did we have to open up a room for people/pets who weren't there. Was told to leave my sick senior dog there (he was there for over five hours) and he received zero care while he was there - we were waiting for radiology to get back to the vet so they could decide whether they were going to administer medication. When we called after 5:15pm worried about how long it was taking (they close at 6pm) to see how our dog was doing, they still hadn't heard, mentioned that he wasn't ready for surgery yet (as to which my sister told them HE WAS ABSOLUTELY NOT SLATED FOR SURGERY AND WE DID NOT APPROVE THAT) and we told them we were going to pick our dog up. I am 100% positive they would've forgotten to call us about our dog and he would've been left there overnight (or worse since they thought he needed surgery) if we hadn't called. With all of this mess our sick dog was without food for 24 hours (they told us to wait to feed him to see what radiology recommended) and water for over 7 hrs (he didn't drink water there I promise you). We got there in 15 minutes and when we pulled up to the vet, the tech made eye contact with me as I opened the door and went in the back quickly (I'm assuming to hide) until another tech came out to talk to us. Took over 10 minutes to "fetch" our dog. Told the vet numerous times that our dog doesn't eat foreign objects and we thought his new supplement triggered his diarrhea and vomiting. Was told it's likely an obstruction and he'd need surgery. $1000 later and numerous visits, phone calls, days when my dog was sick and didn't need to be, and missed work and it turned out he only needed an antibiotic and anti-nausea medication. We advocated to try these first but was continually led to believe our dog would need surgery for an obstruction (with a price tag of $2500) he didn't have and encouraged to do multiple x-rays ($300-$400 each) to verify he wasn't obstructed. Did some digging and apparently they are owned by Mars, Inc. Mars is notorious for pushing their vets like Banfield and VCA to have quotas and Mars has also been known to fund their own "science" proving their pet products and medications are "superior" - so alllllllll of their recommendations in my mind are bought and compromised - and this also checks out how we were left feeling - like we were upsold and scammed. Will never go back.
-
February 2023 by Tanner Kattre
We have brought our pets to VCA Golden Valley and have had our fair share of health concerns with our cats. The staff has been very professional from initial wellness exams to the difficult decision of putting our cat down. We cannot thank them enough and grateful for everyone that we have interacted with there.
-
February 2023 by Tanjela Starr
Horrible service!! They sign you up for plans they say will cover different health care needs for your pet but when you get services outside of the plan they don’t tell you it not cover Start harassing you for money you didn’t know you owed and threaten send it to collections all within a week of receiving services.
-
January 2023 by Tiffany Schulz
Made my little kitty feel safer than the other vet we took him too. Staff very kind and informative! Plan to make this my clinic for all my cats!
-
December 2022 by Harrison Peck
Absurdly high prices, for no real reason.