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December 2023 by T. Meyer
Really expensive thrift store and staff is rude. It used to be nice, but not anymore.
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October 2023 by yasmeen almonte
I was looking for assistance and Denise was the interviewer she kept answering me saying what what what I simply told her what is rude when conducting and interview she proceeded to tell me she’s not going back and forth with me she is going to conduct this interview and then that’s that .. the second call I was asking simple question and letting her know that she’s been rude she drops the phone and mid me talking and asking questions basically saying f me she should not be in the business of helping people in need it’s sad and very unfortunate she doesn’t know what ppl are going through so to have that type of attitude working in non profit is unacceptable I also reached out to her bosses several times via phone and voicemail no one dared to call me back i
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October 2023 by Sallie Haugen
This is usually one of my favorite thrift stores, and yesterday they disappointed me. I brought in a jacket I'd purchased ($18) with a broken zipper and the very unfriendly person who I spoke with offered me nothing. Fine, store policy is no returns, but when the zipper does not work (which she also argued with me about - it's definitely broken/end of life) and the store received the item as a free donation, what is the problem with letting me get store credit? Most thrift stores I shop at (I shop at many, I resell online and spend a good amount of money when I shop) are understanding about this. Now I have to just eat the 18$ ? I obviously missed checking the zipper before purchasing, but the store should check it too. I am really disappointed about this and will probably be taking my business elsewhere because of this unfriendly policy.
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October 2023 by shomari brown
If I had to depend on food from this place I would just starve staff are rude all the time even the program director I would rather just go anywhere else they also barely have food because the volunteers take the good stuff go elsewhere don't waste your time will never be back here ever
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August 2023 by Elen Parunina
Thank you all who donated school supplies. ??Thank you, volunteers !
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March 2023 by Sadie N
The people who work here are jut genuinely kind, sweet, and overall lovely individuals. The thrift store is exceptionally well organized and has a little of everything.I've needed to use the food bank as well and everyone there was super kind and helpful as well. They do not require a specific address or place limits or intense oversight upon what you choose to take which feels very nice. The process to become registered is pretty simple and I literally felt no judgement.Every time I've been to the thrift store or food bank has been a positive experience and I am very happy and thankful that Prism exists. Thank you for all you do to help people and for your kindness while doing so!!
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December 2022 by K. B. K
Very helpful place and friendly staff. The public appreciate u guys
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December 2022 by Kay J
I was crapped on by this place. These non profit organizations seem to be hiring rude mean spirited people. Denise talk to me like I was so beneath her. Then after having to keep calling to get a call back. Allison in management defended her behavior by turning me down for help. God don't like ugly and these folks are out here being down right evil.
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November 2022 by STArDUSt CYbORG
This place saved the day for me and my people a few times now when times are tough they give you more than enough.. often have kibs & bits for the pets as well. Plus a very reasonable thrift store to assist revenue.
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October 2022 by Family Family
The most Racist, stereotype place I’ve ever encountered . Rude customer, rude comments . How can you run a business with such awful behavior like that . Never again will I go here . I only came because I was looking for affordable kid clothing options but no one deserves such awful treatment as we experienced. This is not a diverse welcoming place . One of the customers was helping me and my good ridden the cagier was so awful . We all deserve to be treated with respect regardless of what we look like or appear to look like . I’m almost 40 I’ve a baby face never go to this crummy awful place
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May 2022 by Lakeyia Johnson
I was crapped on by this place. These non profit organizations seem to be hiring rude mean spirited people. Denise talk to me like I was so beneath her. Then after having to keep calling to get a call back. Allison in management defended her behavior by turning me down for help. God don't like ugly and these folks are out here being down right evil.
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March 2022 by Meridel Maxine
A great thrift store with affordable prices. Right next to the food shelf. The food shelf also has pet supplies sometimes. Really helpful. Items I can actually use.
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March 2022 by Ang L
The don’t have dressings rooms open and all sales are final. In my mind you can’t have both. Either open up the dressing rooms or allow in store credit on clothing.
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February 2022 by syvilla ogunniran
Thanks to Mrs Holberg & Ms jasmine & prism Staff cov19 hardship for our family and help us to full measures to make sure we was not homeless and other community help phenomenal team we appreciate All you do for our family and support of the community for years I pray this organization always there with blessings as they reach out to so many other families
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December 2021 by Joanna M
Best thrift store. Prices are rising it used to be very affordable there’s a definite markup on certain items that might deter shoppers mostly name brand clothes and vintage items can have a steep markup. But they do at least donate all their proceeds to their food shelf. Very well kept and clean and organized.
