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February 2024 by juicy j
No call backs or email response. If you do get a response it's rude and unhelpful. Keep increasing HOA fees for nothing. Now a $300 special assessment fee and I'm sure the fees will still go up again in 6 months. Will never buy a home with an HOA again.
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January 2024 by Angie
WORST HOA ever buying this townhouse. So I have two cars and park one in the guest parking thinking it's ok. Came home this morning for an hour and find out they towed my car because it's been parked in the same spot for 48 hrs. Hey HOA do you want me to drive around the parking lot in circles to move my car so it's not considered abandoned or get'stowed. Ya'll are some ridiculous people. Somebody better pay up for the towing because of the mistake. If I can rate your HOA rules or knew beforehand that ya'll like to do this just for some extra chomp change I wouldn't give ya'll no star, you guys don't even deserve a corner of a star!
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January 2024 by Amber Knight
Current resident so using an alias.Believe the reviews folks. Emails, phone calls, rudeness, all hot garbage. Had to call and email multiple people many times with no reply. First time buyer so unfortunately, I'm stuck for a while. Hopefully it gets better.
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August 2023 by Jessica Olson
I work for a client in this complex in Brooklyn Park, and she has been charged over $400 in less then two years because her garage door was left open mysteriously, and the kicker is the door was never open. If you vacuum at 7pm it's too noisy, how ridiculous!! This HOA is the worst I've ever seen in MN in the last 30 years. Where the grass is supposed to be there is only dirt. Run away from thie Ghetto as fast as possible!!
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April 2023 by Ashli R.
Probably the worst management company in Minnesota. The only thing they seem to do consistently is tow vehicles. The towing company they use is in SAVAGE (45 minutes from where said HOA is located). The roads have been so poorly taken care of over the years, that you can barley drive through here. The best part is, they don't have enough money in the reserves to fix the roads (with $230/monthly dues from 352 units, you do the math) and are now assessing each unit $4000 to cover it, AND asking the city for a loan up front. I'm consistently wondering what the $230/month even covers, as the roads are left unplowed for days in the winter, they almost NEVER shovel the sidewalks, and I've had to help elderly neighbors myself as salt hasn't been put down ONCE all winter. Sidewalks are glare ice. Lawn care is laughable, leaving piles of grass everywhere for weeks on end. The pool was closed for 2 years, and dues still went up. These people are slumlords, plain and simple.
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February 2023 by Brandi Magnuson
Just had my vehicle towed from the parking lot because the tabs just expired. The towing company is an hour away from my residence. Very shady business practices! By law the vehicle can be towed after 90 days of tab expiration. Also the town homes are falling apart and nobody around to maintain property. There is an old guy in an ACT mgmt truck that just sits in the parking lot and smokes cigarettes. The pool in the summer is so over run by riff raff it doesn't feel safe and the pool looks disgusting.
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February 2023 by kelsiejo04
Horrible management company. They gouge you for money. Don’t serve you for anything.
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February 2023 by Brittany Baskin
Absolutely terrible company rude, disrespectful, lazy unprofessional employees. The HOA services they are supposed to provide are terrible snow removal terrible lawn care terrible they hardly ever respond to emails or phone calls when they are they are met with rudeness. Siding was done on my place the workers broke windows screens put holes through the walls and never came to fix the siding on my place has been falling off for years after they just fixed it. If I could give zero stars I would!
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February 2023 by Lula paloozah
RUN AS FAST AS YOU CAN!! My 84yr old mother has lived with a Mice infestation for 2 years now. I've never seen so many mice! I brought my cat here for the weekend and it caught 12!I have complained several times, the exterminator says the owners need to fix the major structural issues or its impossible to remedy. This company simply says TO MY MOTHER "set traps"THEY ARE DISGUSTING and I can't wait to sue for inhabitants conditions.
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February 2023 by Sparkle Dust
Do not trust anything they say to you... its all hot garbage. No one will call you back. No one will respond to your emails.
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February 2022 by Levi Burke
There is not a day that goes by, where I forget to THANK GOD that I am out of an ACT management owned property. Trust me and the many other negative reviews before considering an ACT managed property. It'll be the most stressful thing in your life, I can guarantee it.
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February 2022 by Heather Whiteman-Cariveau
ACT Management is a pretty proficient place. Had to get a key FOB for the pool, and it was dealt with quickly and smoothly. This is a professional basically homeowner's association, so they handle A LOT! I'd love to give them 5 stars, it was so confusing finding them!! Not their fault of course, but that's why the 4 stars.
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February 2021 by cbyahu
Without a doubt, absolutely the WORST HOA company. Where to begin... Lawn and snow service are horrible, they mow over garbage and sticks without ever picking any of it up. Snow removal is minimal and we need to shovel just to get into the driveway way before the plows come.Their dues keep going up but the services stays awful, if not non existent. Linda has been the only one that has ever been helpful. However, the owner and operator completely disregards complaints and concerns. Rarely will he reply to emails. He will not take care of maintenance issues that they are repeatedly made aware of, even when it is their responsibility to fix whatever it is. Because of ACT Management, we will NEVER live somewhere with an association again. We've had over 9 years of constant disappointment from this company. Thats our bad for living here so long and putting up with the BS for so many years. Terrible, terrible company.
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February 2021 by Mike McCalley
They deserve a "0" star rating. They are rude arrogant and unresponsive. HYI'm sure they will also try to find a way to get revenge for my posting this!
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February 2021 by J Murphy
Biggest con arist association ever
