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November 2023 by LyndaHanni Personal
Victory Auto came through again for me!Cooler weather caused my ‘low tire pressure’ light to turn on.Their Fridley location was closest to me so I pulled in unannounced; they efficiently checked my tires, explained two of my air pressure sensors batteries are at end of life; confirmed tires are good and just replace the parts when I get new tires. No pressure from them to buy new tires now.Victory is such a pleasant experience. The respect between employees and customer is top notch! Thank you!
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November 2023 by Lane Anderson
Incredible efficient service from Victory is recently what I experienced. Thank you so much again to Mitch, Renee and Brian for excellent work. Was so impressed how fast their team worked together. ⭐⭐⭐⭐⭐Service: Auto windshield repair
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October 2023 by Michael Johnson
Had some all around issues with my lights. Started off with a phone call just to kind of see what kind of business they got going on. They got me in quick, fixed My issue and all in all pretty good experience. 10/10 would recommend
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September 2023 by N. Estrada
They tried to charge us $1200, claimed that our brakes needed completely replaced and that the caliper was stuck (which is way overpriced when compared to other twin cities mechanics). I decided to wait and take it to a family member who is a mechanic and he told me only the brake pads needed changed and he could tell from how the wheels were frozen on that Victory hadn’t even taken off the wheels to look at the brakes. I used to be a loyal customer and would take my vehicle to Victory for everything and would recommend them to friends and family. After this experience I will not be returning to Victory. It’s a shame that they’ve become dishonest and will try to pilfer money out of people.Note- the original quote was $5000 but included a host of “problems” they had found including air filters, leaks, etc that the other mechanic couldn’t find any evidence of.
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September 2023 by C.N. Estrada
They tried to charge us $1200, claimed that our brakes needed completely replaced and that the caliper was stuck (which is way overpriced when compared to other twin cities mechanics). I decided to wait and take it to a family member who is a mechanic and he told me only the brake pads needed changed and he could tell from how the wheels were frozen on that Victory hadn’t even taken off the wheels to look at the brakes. I used to be a loyal customer and would take my vehicle to Victory for everything and would recommend them to friends and family. After this experience I will not be returning to Victory. It’s a shame that they’ve become dishonest and will try to pilfer money out of people.Note- the original quote was $5000 but included a host of “problems” they had found including air filters, leaks, etc that the other mechanic couldn’t find any evidence of.
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September 2023 by Tina Ross
I would not go to the shop if I was paid. Went in there to get new struts and two new tires put on. I'm a single mom I don't have a lot of money . They told me they could not get my struts off because the bolts were Rusty.I was told that their mechanic took a torch to my Jeep for two and a half hours and could not get my struts off. First off who torches a bolt for two-and-a-half hours and can't get it off?They said they could not complete the job. Also my tires are leaking. They said they redid them but they are still leaking. Furthermore they lost my center cap. I talked to them about it and show them proof. They have not even bothered to call me to replace my center cap on my Jeep I have chrome wheels that those center caps only fit.I had to buy new wheels.So I have leaking tires, my struts are still broken, and I have a loss center cap.Do not go to this place I got the run-around saying that their workers are trustworthy.NOT TRUE.!!!Thank you for reading my review.
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September 2023 by C D.
They will make up things to try to scam you out of money. Took my car there for brake pads and was quoted $5000 because they found a bunch of things wrong with the car. That seemed fishy to me so I decided to get a second opinion. Next mechanic wasn't able to find any of the "problems" Victory claimed my car had. He was able to do the brake pads and saved me thousands of dollars. Don't go here unless you want to waste money on nonexistent "problems" with your car.
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August 2023 by Dennis Calhoun
What a blessing that Victory Auto is! They did a fantastic job doing the breaks on our Honda CRV! Great team here! Highly recommend!
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August 2023 by Nicanor Gonzalez
Great customer service and overall service! Went in yesterday for a ride share inspection and they had me in and out within 30 mins while dealing with a weird mess in the back. Not a single call went unanswered and everyone there was very knowledgeable and friendly. 10/10 will be back.
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August 2023 by Spade Live
I just had my car towed to these guys. They are working on it as we speak but I came here to say I called and talked to almost every auto shop in Columbia Heights/Fridley. Chad and Alex customer service and willing to full listen to my issue and assist me with my problems is A+++. Single father and right now they are the team to beat I will go there forever!!! My car isn’t even done yet and I know they are my guys moving forward!!!
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August 2023 by Mike S.
Jeff M. ; I'm not trying to be rude but the automated message you have sent out for your responses on Yelp are Pointless and Fake and you say you have integrity you should have my phone number and if your amazing area manager was trying to get ahold of me I'm sure my Voicemail is still Functional and I haven't heard a damn thing! The link you send out on Yelp is bogus and does not work!! Just like your company! I'm sorry I was in need of help and taken advantage of; I was an altar boy, Boy Scout and United States Army NCO... I bleed Integrity you use this word to sell people. Have your area manager call me or leave a message Jeff!
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June 2023 by Matias A
Great shop to bring your car to. Staff very helpful and make you feel you want to come back. Prices are somewhat high (everywhere) but reasonable. All repairs have allowed me to keep my car running with new brakes, leaks fixes and engine checks. The shop has a little waiting area with coffee, soda, water and a few snacks. They are close to a coffee shop if you need to wait or take their loaner.
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June 2023 by Samantha Goforth
I've been getting my vehicle serviced at Victory - Fridley for over five years now. Everyone I have worked with at this shop has been extremely knowledgeable, reliable, trustworthy and friendly. Bone-us: they'll love your dog too!
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June 2023 by Christina Letson
I had my car towed here to get something installed. They were great at communicating with me and making sure I understood everything that was going on. When I went to pick my car up it was giving them all kinds of problems unrelated to what they did. Alex went above and beyond helping me out with the problems! My car sucks up battery like crazy and since it had sat undriven for months the battery wasn't holding a charge. He charged it but I had to get gas right away and was concerned it wouldn't start again since it would have only been running a few minutes before needing to be turned off. He assured me that if my battery died after getting gas he would come to the gas station and charge my car again. All around wonderful service!!
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June 2023 by Freda Mcintosh
They were very good honest and they didn't take advantage of me because I was a woman and they have wonderful pricing. I would recommend this place to anybody. Great job Bryan and teamServices: Steering & suspension repair
