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November 2023 by Douglas Kruhoeffer
Desi made the process enjoyable - she was extremely friendly, efficient and helpful. We picked up our key and saw our climate-controlled locker; entire process took 15 minutes. Facility is clean and only 8 years old. Your stuff is safe here ??
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November 2023 by Isaac Poferl
You can tell Desi cares about the cleanliness of the facility, she made the process of getting my unit super fast, easy and descriptive. She's the definition of "fit for the job"
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October 2023 by Barb Schuetz
Your facility is always clean and lighting is very good. Carts are available at all doors making it easy to enter. Desi makes the process easy to pay and answer any questions we might have. It is a smooth and easy process.
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October 2023 by Dale Schuetz
Great location, off of any big highway. Desi is a good contact person. She keeps the facility clean and is very easy to work with if I have a question. Very satisfied.
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October 2023 by Robert Bolin
10 day move out required - for a storage facility. Plenty of other major storage facilities that don't have such an absurd requirement. Would never have rented here if I wasn't in a hurry.Otherwise it's a pretty standard indoor storage facility.
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October 2023 by Aaron Rahkola
The experience of renting was incredibly simple and easy. Desi walked us through every step of the way, and was a delight to work with. I would highly recommend this location for storage.
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October 2023 by Patricia A Mans
I had another great experience at US Storage Center today. We have used this facility for five years and always had positive interactions. Desi the property manager is always very friendly and helpful.We have used other storage facilities and have never had a good experience. We love in cleanliness and security that USSC provides. Thanks for the great job.
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October 2023 by Kayo Keen
Having never rented a storage unit before, the process from beginning to end was easy and simple. I was able to make my initial payment and sign the contract in advance over the phone.... The building is designed to drive your vehicle inside so rain, snow and heat are not an issue. It takes a secure code to enter the building..... I liked the the unique lock for the units, which makes it impossible to use bolt cutters. I use the Fridley location which is close to Central Ave (65) yet in an area away from heavy traffic...Last but not least, Desi, the office manager, was very courteous and professional. She made it easy to understand the process. And, I was pleasantly surprised at the rates which are very competitave and affordable. I highly recommend this storage facility.
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August 2023 by Samjok-o Legacy
Desi is great! I just met her for first time. I didnt know anything about the process for renting storage space and she made it simple and easy. I could have went with either of the other two options down the street. But Desi works here!! She keeps the place military clean!!
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August 2023 by Michelle O'Brien
Desi was so helpful in helping me secure the perfect storage as well as walked me through everything I needed. Highly recommend this place as well as the great staff!
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July 2023 by Safiyya G
Needed storage for making a move and selling the home. Desi was very friendly and anyone can see she takes excellent care of the property. The place was spotless and she does not allow food & beverage (except water) which helps keep the place clean. All units are housed in a nice temp-controlled building w/ auto turn-on lighting. There are 3 medium to large size moving carts available which is very convenient. The elevator is large enough to accommodate a King size mattress. Moving trucks cannot drive in but can be parked just off to the side of the entrance which is fine as there are the dollies available to move items in and out. The only issue I found was for those who prefer to drive-in and park right next to their unit. The width of the drive-in area of the facility does not accommodate for them to always have access when all other renters must park within a few feet of their unit. Desi said it is "hit or miss" for them. If you are paying premium price for convenience of having a temp-controlled unit right next to your vehicle you may want to check other facilities first unless the price and location is better here. It's typically quiet and drive-ins don't stay long thus shouldn't be too bad a wait if arriving during a busy time. Rest assured, Desi would not allow anyone blocking you to be very slow or hang around while you wait. She's very on top of things.
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July 2023 by Braulio Rico
Great customer service! They answered all of our questions .Super clean and most important They always have dollies to move big items .
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July 2023 by Little Critters
Desi gave me a giggle! Awesome customer service! Helped me get all set up in a snap!
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June 2023 by Ron Ackerman
The US Storage Facility in Fridley, MN has been positive, staff is friendly and cooperative. Facility is easy to access and clean. I have never had any trouble bringing or removing my items from the storage units.
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June 2023 by Kou Ly
Was looking for a storage unit to store some furniture while I was looking and came across this Storage area. We were greeted by the property manager Desi.Desi immediately helped us upon arrival. She was very kind and nice and very knowledgeable at her job.With her help, we checked in, looked at the storage and booked it in less than 30 mins. Much love to Desi for making this simple and easy.
