Pet Stores in Fridley, MN

“Staff were awesome in helping me find supplies & needs for my new puppy. I adopted a rescue puppy & he was so nervous, excited & just wanted to run away from me. It had been a very busy day for the little guy. Parker was awesome & took care of my pup while I gathered the things I needed to take Boomer home. Thanks everyone”

“We have been taking our lab Rottweiler mix here for grooming the past year. I love being able to make an appointment online quickly and the text updates. I suggest always making an appointment versus walking in. There was a time I needed just a nail clipping for her and was unable to do it by just walking in because there wasn't enough groomers. The staff is very friendly and do a great job. I'm never surprised by the pricing because they make sure to tell you beforehand. If you go so many times you can even earn a free grooming session via email. I prefer to do weekday mornings since that seems to be a lot quicker and less busy versus a weekend. To have my dog get a bath, nails clipped and teeth cleaned it's usually an hour sometimes a few minutes less or more. Definitely recommend the Fridley Petco.”

“A minor incident happened while my dog was being groomed. I was called right away and the situation rectified to the best of their ability. Had I been a consumer with no customer service background I probably would have been less understanding and only thinking about my point of view and not theirs. I understand mistakes happen and as long as they are acknowledged and fixed, that’s good customer service to me. Thank you.”