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November 2023 by Jeff K.
would be nice if they actually had parts before they scheduled service and wasted my time
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October 2023 by Terrance G.
We only get one time to make a lasting impression... nothing to discuss. Just kindly do better
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October 2023 by Stacey L.
I have had a lot of work done on my car there. When I say a lot I mean thousands of dollars done there. I have had my oil changed there many times too. One time I believe they didn't put enough oil in almost causing my engine to blow and I would have had to pay to get my engine fixed luckily it didn't happen. I ask them not to touch any filters except to change my oil. Every time they touch my cab filter something gets into the fan and I have to go back for them to clean that out. The most recent is the final straw that I won't go back. I needed my defrost fixed. I took it in last Monday and they had to order the parts. Which is understandable so I had to bring it in yesterday to get fixed. I was told last Monday it would be a 6 hour job and I would have my car back same day. I got told yesterday they couldn't guarantee it would be finished. Never got a call from the service writer I had to call left a message and never got a call back. They also made me feel like I was a young dumb blonde lady and I am not. I call my dad to run everything by him first before doing stuff. I will NEVER go back.
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October 2023 by Diane K.
Buyer Beware! I bought a used car on September 14th, I noticed an issue during the test drive. I was told that it was a wheel bearing (turned out to be 2), and that they would repair it after purchase. The "repair" was done on September 19th. On September 22nd, the car overheated. I was on Central Ave, so I drove straight to Friendly Chev. I parked and walked into the service area. I spoke to a woman there who was definitely not friendly. I explained the issue, and said that I knew that the car was sold as is, but I only bought the car 8 days ago! She told me that someone could check the coolant level, so I drive into the bay. A man checked said that it had a leak and that it was very low. I asked the woman if they could add coolant, she looked surprised that I even asked. A man filled it, and also added wiper fluid because that was empty, which shows that car fluids aren't checked prior to sale. Luckily, this was an easy fix with a bottle of sealant. Several days ago, the wheel bearing noise came back, even louder, so I made an appt with a trusted mechanic, so I'll feel safe driving the car. Tonight the engine light came on. I have driven the car a total of 376 miles since purchase. I have been driving for over 40 years; I have never before bought a used car that needed repairs almost immediately after driving it off the lot.
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September 2023 by James T.
I have a 2022 trailblazer 4068 miles on it It broke down needing a part they said we can't get or have the part in GM inventory could be months They continue to say they will call me they don't When I bought the car I was told the gas tank would be filled it wasn't Bring it back for weather proofing have your tank close to empty we'll fill it they didn't Salesman EJ put on my license plates with a electric drill 3 times in 7 months the rear plate fell off Had to go to the DMV each time to replace $36 each time no compensation Tired of their not my problem attitude
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August 2023 by T S.
Purchased a seemingly beautiful Yukon back in June. The vehicle has been a money pit since I purchased it. 35 days after getting the vehicle the AC went out (2000). Tires were low on test drive. They filled them and seemed ok. Nope found out 2of the 4 rims were cracked (1500). Called before the 30 day exchange left a message No one called back and could not get ahold of anyone at the dealership that could actually help me. They did not even call back. Avoid your local Friendly Chevrolet scammers. Usually have good luck at dealerships but it appears they were intentionally misleading. In my experience they are ok selling a bad product. DO NOT look for a vehicle here.
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March 2023 by Dana T.
I bought a 2015 Chevrolet suburban on the 7 th of December 2022, I drove it home and when I got home, progressive insurance ad sent me a drivers controller that how Iam driving, it caused the engine light to come on. I took the car to O'Reillys for a free diagnostic it said that one cylinder was missing. I decided that I would get a tuneup when I got the oil changed. but then I started having more trouble , so I took it to a Machanic and they told me that this was going to need a new engine put in because the piston was hitting the crank shaft and causing metal flakes to infest the engine. I have had this truck for 11 weeks I took it back and just left it with the Dealer. they lied to me when they said they checked it out completely and everything was good. I'm going to probably take a hit but I'm not buying a lemon. be careful they are selling bad cars.
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September 2022 by Ron M.
I recently purchased a practically new SUV from the team at Friendly Chevrolet and I have to say they made the whole process very easy . More importantly, their pricing was very competitive and I drove all the way from Madison to pick up the SUV. When I arrived, I was greeted and shown the vehicle I had seen online , we drove the car and it was exactly what we expected, worked perfectly and was super clean. I will have to tell you, it was a pleasure doing business with Friendly and I would certainly do it again. Thanks guys for being such professionals !
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February 2021 by Kaye G.
I recently bought a car from the bargain lot last weekend. I am very happy to be a part of the friendly Chevrolet family. These people are really good at what they do and live up to their title "Friendly" I will certainly come back to use their services to update my car whenever I head out for long drives. I really appreciate my sales and the crew that helped me through the process! Thank you, Friendly Chevrolet Fridley!Rosie
