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July 2024 by georgianna W
I took my car there in 04/02/2021 to get my rear shocks done on my 2010 buick I paid $342.27 After driving it for a while in when I put my kids in the back seat. I was wondering why
It was sitting so low in the back. So I took my car somewhere else and he told me that my shocks was never changed. I will never bring my car back there ever again
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June 2024 by Al Seever
Excellent customer service! First class work.
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April 2024 by Ahmed Aljuaifari
Great service drop my car in without and appointment and got it done the very bext day, good pricing, very friendly.
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November 2023 by william gantz
A grea reliable place to have oil change n more
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October 2023 by Ethan Neidviecky
Excellent communication, I brought a vehicle in today to have the exhaust looked at, and although I decided to not get the service performed here the communication and promptness was incredible. Jeff? At front desk did an excellent job keeping me informed.
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September 2023 by MKC
I had made an appointment for hail damage on my car, a month prior to my appointment, speaking with the Auto Body shop directly (multiple times) who assured me of my appointment today 9/18 and that there would be a rental car available at the time I dropped my car off. I arrived and was told that one of the front office reps called off at 5:45am (it was 8:27am when I arrived) and that he 'is trying to get things done but am only one person and it would be best to call to reschedule this appointment'. I was also told that he wouldn't have a rental car available for me anyway, which I would have no way of then getting to work (info that would have been good to have before arriving). I had confirmed with him over the phone multiple times. I was told there was 'no record of this', even though (I confirmed his name) he was the one that personally told me he put all this info down on my appt for today. I asked why I didn't get a call to just not come in instead driving all the way over here, so I could go directly to work since the other guy called off over 2 and half hours ago. I was told 'sorry, there is nothing I can do, it is out of my hands'. I left without rescheduling since the customer service was horrendous. I will find a new company that would like over $3k worth of business. To be clear, I greatly understand and empathize with worker shortages and staff being out sick as I manage a large team across 4 businesses and the stress that situations like that can create for co-workers and the flow of business. Sometimes, you can bend over backwards for clients/customers and they just want to be mad when you've truly done everything you can to help them with the resources you have despite call-outs etc. But this had nothing to do with 1 person calling out and everything to do with competency of this business. This created a loss of trust and business in areas of auto body work and gas. It was an unfortunate let down by a company I had recently been talking up just a few weeks ago with how wonderfully helpful they sounded over the phone when I first made this appointment. Really unfortunate.Service: Auto body & trim repair
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September 2023 by Alex Griffith
Very over priced
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August 2023 by K13 S
It’s the kind of place my great grandpa Harry would have begrudgingly gone to every morning if he lived nearby, And complained, but he’d have gone every day. I’ve never used the mechanic here so don’t know other than they are constantly full
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August 2023 by Don Heideman
Nice new place, with possibly the worst entry/exit I’ve ever encountered. Also, the set up for the car wash entrance IS the worst!
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July 2023 by L Reinken
Driver’s side seatbelt wouldn’t retract. I was told it would cost $350 to replace retractor unit, giving me impression they physically saw that the unit was broken. Took car home, tried to untwist the belt myself and a piece of plastic popped up, I pull out the plastic piece and the seatbelt immediately retracted.This leads me to believe they didn’t check the unit itself, making an assumption…. A $350 assumption!!I also had O2 sensor replaced. I was very pleased with this service & their overall customer service was very pleasant. If it wasn’t for my comment above, I would have given them a much higher rating.
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June 2023 by Karen V
My car started stalling today on 694 and University. As a single female in the middle of rush hour I instantly was panicky, but when I exited off on University I saw their sign and thanked God for a mechanic right where I landed. Service advisor was so kind and reassuring. Helped me immediately to diagnose and let me know not to try driving any further and said they will take care of it in next couple of days. Thank you for calming my nerves!
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February 2023 by Alonzo Hernández
I went here for some electrical work picked up my car they said that everything was fixed and ready to go paid them. Drove the car for like a day the car started having the same problem that I took it in for took it back they charged me more the car started doing it again a day or two after took it somewhere els they told me what was actually wrong with it they fixed it the car has been running for 3 years and no problems. I met people that have had the same issue with Bona brothers
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October 2022 by Argemiro Osorio
Had my alternator fixed at this business this past week. Called them in the morning to work out details and by 5: 00pm the same day was called that the vehicle had been finished. I'm extremely happy with the professionalism I was shown along with the prompt service and excellent work that was done to the vehicle. I will definitely be bringing my vehicle back for any future repairs and would recommend this business to others as well. Thank-You Matt and Service Technician (s) for a great experience when needing automobile service!
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September 2022 by Allison Pritchett
Nice guys, helped me out of a tough spot when my car broke down for a fair price!
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September 2022 by Fadumo Elmi
If I could rate them a 0/5 I would. Terrible experience. Overpriced. Rude. They made my car problems WORSE. Terrible. Would never recommend them. Not in a million years. NEVER.
