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November 2023 by Amanda Kolkind
Got a gas tank and got back to the shop only to find it wasn't the correct tank. Went back to return it and get a refund, but they were able to find the correct gas tank in a timely manner. Staff was friendly and helpful even with how busy they were.
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October 2023 by Cole Hippen
Had good and bad experiences here. Seems like it’s usually a very long wait for your parts. Very nice employees, fair pricing, but body parts tend to be scratched a lot or dented worse than the description says.
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October 2023 by Dan Lowrie
Probably the worst customer service I’ve ever seen. Went to the spring lake park location to get a window for a car. They told me to go to the fridley location. I get there and hand them the paper and they told me to wait for the part. I start seeing customers that arrived after me get their parts faster than I did. I finally said something to somebody after an hour of waiting. One lady started yelling at me, that I need to talk to somebody else because I was talking to the part dispatcher, and I told her I already did and I’ve been waiting for an hour. They re printed the slip and the dispatcher was personally gonna get it. Not even 2 minutes later the guy I handed my paper to came to me with the paper I gave him all wrinkled like he took it out the trash, and said this part is a no go. I told him the guy went to go look for it and he said yeah I printed this twice it’s a no go. What would have happened if I just waited there, would they ever come to say they don’t have the part? I’m never giving this place my business again, Horrible customer service
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October 2023 by Wendy Jo
They do not take card payment over the phone or on their website. I had to drive a long distance to just pay with the same card makes no sense.Now after they sold and delivered a BAD engine I had to once again drive there 1 hour one way just to have my mechanic exchange it, didn’t even ask for the card and the mechanic had the engine and the receipt. What a nightmare. No discount no apologies. Bad business!!!!
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October 2023 by Ty Schildhauer
I’ve been here many times over the years and they have become very disorganized and slow. The last two times I was there I waited over an hour only to find out they couldn’t find the parts I came to buy. Don’t waste your time coming here.
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September 2023 by Yasiri N.
Bought a side mirror from here not to long ago. It was in great shape and very easy to install. It works perfectly fine for a fraction of the cost!
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September 2023 by Jeff N.
Worst place ever. Set there for a hour and a 20 minutes waiting for my parts. Never did get them. A bumper and a fender. Asked the cashier about the parts and she took a attitude with me so I left. 45 minute drive one way. They missed out on almost a $500 sale.I WILL NEVER GO BACK
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September 2023 by Maxwell Carolus
Very patient and willing to work with us. We had a short notice situation, and the leadership here had excellent customer service. They were willing to work with our unfortunate circumstances and at the end of it, we left happy and with our situation perfectly resolved. Highly recommended. Absolutely choose A-abco first. Thank you so much for helping us! You guys are the best!
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September 2023 by Brian
I needed a Knuckle/hub assembly with wheel bearing already pressed. I purchased it through these guys and had someone put in my car and the bearing they sold me is just as bad as the one I needed replaced. I contacted them about it but never responded. This is why I'm against buying from places like this, they sell you garbage but the mechanic I was using insisted I go this route. I'm out $65. I would steer clear of this place.
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August 2023 by Kristi D
I had read a number of your reviews and was worried that even though they said the part was there so I asked **** to go check personally. He did that. . So arriving Tues morning there were about 10 people or so. But everyone was really on top of it. Then the group of guys shows up. Parts runners I guess Anyway it was so efficient and when the gal at the cashiers office. Said it would be about 20 mins and it was. 20 mins. So trying to encourage more great reviews due to you having more staff to help out. Kudos To All Of The Staff at the service desk. *******************************
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August 2023 by Big Oaf
Was waiting in line for 15 minutes, when it was my turn. I went up to the counter and put down the battery that I brought for a core charge, the really really obese guy with glasses, must have a god-awful life. He proceeded to try to tell me, that everybody else was in front of me and that they've been waiting. I corrected him, along with the second and third person in line that were behind me. Then his attitude got as big as he was. They didn't have the battery I needed anyway. So I was treated disrespectfully for no reason other than obese guy having a bad day. big
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August 2023 by Jessi Stabenow
Toni is a great person to deal with when I come in to pickup part's for my brother in law. The business seems to be more organized when she is here compared to when she was on vacation recently.
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August 2023 by P' D.
Waited one hour just to purchase a door....looks like these people are getting paid by the hour....went to Atlas Auto in St Paul Waited only 5 min...
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July 2023 by Johnny Labatte
Stated engine was good oem. Got there paid for it and before i could load it was told the block was cracked. Got my money back tho. Drove 4 and half hours one way to go after it.
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June 2023 by Nick Nelson
My previous review I warned of a bad experience. The company reached out to me directly, and I truly felt like they wanted to fix the issues they’re experiencing. I believe they are trying their best. And will do what they can to fix their issues. Tons of parts in stock there if you need it..
