“This Valvoline is absolutely top-notch. The team is incredibly kind and easy to talk to — no pushy upsells or confusing jargon, just honest people who genuinely care about helping you. They know their stuff inside and out, and they take the time to explain what’s going on with your car in a way that actually makes sense.
What really stands out is how transparent they are about pricing. No surprises, no hidden fees — just straightforward, fair quotes before they start the work. It’s rare these days to find a place that’s both knowledgeable and genuinely friendly, but this Valvoline nails it.
If you want a smooth, trustworthy, and actually pleasant experience getting your oil changed or any other service done — this is the place. It’s especially nice not needing an appointment scheduled and being able to go anytime it’s convenient for me.”
“My Ford F150 was leaking antifreeze so I called and Tom answered right away. We was able to look at my truck and fix it the next day. The entrance is in the middle of the two garage doors. I was unsure where it was. This is the definition of a quality family owned business. Great service and great prices. He replaced my water pump and I saved $200 by going through him.”
“Honestly loved the crew and Mario was a great companion to keep me company while I waited for repairs.
I took my 2016 ford focus se in for some new wheels bearings.
We hit a few bumps in the road that I kind of expected from the get go, (broken axels due to them never being done before)
But Mario went above and beyond to get the parts delivered the same day!
Mario got a lunch for being so straight forward and honest. He was clear about what my replacement should cost. But the risk of how much it could be.
It wasn’t even half as bad as most places that quoted me for just the wheel bearings.
I only paid a pinch over $1,000 for brand new high end bearings, an axel, and a few other needed parts. This price also included the diagnostic and labor.
Mind you my car was there for a day and a half and most places would gouge you for that.
I have one small complaint. I had to take my car in for an emergency “repair” the day after I had left with it. This probably wasn’t even their fault. But my car threw me a bunch of different error comes and my speedometer wasn’t working! In straight panic, I tried reaching out to the shop. Unfortunately they are closed Saturday and Sunday (well needed rest for you guys though). So I took it somewhere else because I had to take my small children on a trip soon.
It just happened to be a loose wire/ wire that wasn’t plugged back in all the way. Honestly not even a complaint. But just be aware to really give those connectors a good push next time. Haha
I will be back because you were very straight forward with what my next needed repairs were and gave me a very honest time line for when I should have it done. Thank you for being so awesome Mario. And your whole crew too!
-Owner of the bright blue monster.”
“Sat for 45 minutes in Valvoline instant oil Change on Broadway Avenue in Forest Lake. Moved 1 car, to get the oil changed. Then you have dummies in the line not pulling ahead like doofuses. So I spun out of there and head to FOREST LAKE JIFFY LUBE. Richard and The Assistant Manager, Tbow, were awesome. Got 3 filters replaced, and a full synthetic oil change, in less time than I waited at Valvoline. A lot cheaper too. Valvoline ? You are paying for the name of the oil over Jiffy Lube, and the service is so much better at Jiffy Lube. And QUALITY is Top Notch at Jiffy Lube. Thanks Jiffy Lube. I will be back ever 5k miles.
KEEP UP THE GREAT WORK!”
“My daughter and I made an appointment to get her car an oil change. The day of It took 30 min longer then we were told, but no big deal. The lady at the counter was super friendly as well as all of the gentleman we communicated with during our appointment. Great service all the way through! Will definitely be back!”
“If you have a Eurocar in the north metro, American Imports is the place to go. I took my VW to a VW dealership for work, and they completely messed it up. The team at American Imports not only fixed the issue but also helped me get my money back from the dealership by documenting the repair work. My car runs like a dream now, and I couldn't be any happier with their service.”