MidWestOne Bank in Forest Lake is known for its outstanding customer service and friendly atmosphere. Customers consistently highlight the helpfulness of the staff, particularly one employee who goes above and beyond to assist them. Many reviews mention how the tellers are always friendly, creating a welcoming environment that feels like visiting family. New customers have shared their positive experiences, noting the staff's willingness to assist with various requests and their ability to handle busy times efficiently. The bank has earned praise for making banking a pleasant experience, with clients expressing gratitude for the personal attention and care they receive. Overall, MidWestOne Bank is highly recommended for anyone looking for a supportive banking experience.
I have had wonderful service over the years. I have worked with Alex the most and each and every time I ask for assistance he goes above and beyond. He greets each and every customer with positivity and a big smile. All staff at MidWestOne in Forest Lake go above and beyond. Would highly recommend banking here.
October 2022
It is such a pleasure banking at Midwest One bank in Forest Lake. All the tellers are very friendly. But Alex Schaab ALWAYS goes above and beyond. He is so helpful even with silly requests and is always so kind to my kids too. They love going to the bank and seeing Alex! We appreciate the awesome service!
August 2022
New to the area and happened to walk in to switch over from chase. All the ladies there are so friendly and helpful! Felt like I was walking into a family members house. Thanks for the great customer service.
