-
August 2023 by Sara T.
Picked up our new 2024 Jeep at Nelson last night! Candy and the whole team have been so great to work with! Well worth the 5 stars!
-
July 2023 by Monica O.
I worked with Cole Kugler and Taylor Haggstrom. What an awesome experience. I went in to get info and some pricing and they worked hard to not only get me that but also I was able to get into a new vehicle that day! I would recommend that you work with them as you will always go back with that kind of caring and service. Thank you all who helped as well, I am one happy happy gal!
-
March 2023 by Spencer S.
Purchased new Bronco Sport. Transaction completely satisfactory. Purchased a new Ram there some years ago and have had service work performed by Nelson. Have always had good results.
-
December 2021 by Michael H.
This was the best buying experience ever. The Nelson team was beyond friendly and I actually felt like I was family. The customer is first is a way of business and made me feel very welcome. Trevor is a wonderful salesman and did great for me. I highly recommend Nelson Auto to anyone looking for a vehicle. I know I will look to them again when it is my turn again. Thanks again to Trevor and everyone at Nelson Ford!
-
August 2020 by Lucas J.
Jonathan and the rest of the guys at Nelson ford were great to work with. Found me what I was looking for and gave me all the options. The parts and accessories team were super knowledgeable and not pushy at all. Finance was a breeze. Would definitely work with them again.
-
July 2020 by Max T.
Called them because we were passing through and our ford had issues. They wouldn't even take the time of day to even look at our vehicle which is a 2020 with only 11,000 miles. Really disappointed with the customer service.
-
June 2020 by Nathan S.
Had a great truck buying experience with Nelson! They had the right price, inventory and even arranged delivery for 200 miles away. Travis was a great salesperson and I am so happy with my new F150!
-
June 2019 by Kristie L.
Don't be fooled by the Quick Change Lane. Their definition of quick is an hour and 10 mins. What amazed me most about their quickness, was there was only 3 other vehicles in the garage. I will definitely be checking out other places next time.
-
March 2019 by Travis R.
Bought a GMC Yukon and thoight was awesome but it was a lemon did nothing but throw money into vehicle had a manager reply to a review and then never get back to me when i emailed him update to the lemon i bought here transfer case burned out less then a year after buying metal shards and chunks came out and i never even used the 4x4 in it and GM dealer i took to to get fixed said oil in transfer case was very old and said no way they checked it so DO NOT buy here unless its fully inspected and i called them on it and they played the game of well we will give you fair market value what a joke
-
October 2018 by Jodie B.
Mark Morris is a excellent salesman and very professional thank you so much for helping me find my dream car! He treated us like family just a great experience all around thank you again!
-
April 2018 by Duane P.
Another GREAT experience with Mark Morris/Nelson Ford. Mark went out of his way to make sure the vehicle was delivered as planned, with a special personal touch. ThankYou Duane Pocta
-
September 2016 by Tom G.
Nelson Auto is committed to customer service. Chad was extremely helpful in our selection, making the entire process very easy. The entire Nelson team went above and beyond, helping us with our purchase. They are far and above, better then any Fargo dealer!!!
-
August 2016 by Angela F.
Wonderfully friendly, knowledgable, informative and helpful without any pressure. Everything to contacting them online to driving away in our new car was pleasant. This was the best experience I have ever had buying a car.
-
October 2015 by Sarah E.
My boyfriend and I stopped in here on the way from Mpls to Fargo on a trip because my tire pressure indicator went off. After stopping to check the tires multiple times and finding one that was acting a bit strange. This place is part of the Ford dealership and I have a Honda so I was at first a little concerned that they wouldn't look at my car. However, they assured me that they would have no problem taking a look at my tire and doing it in a speedy amount of time for someone who drove in with no appointment. Not only did they check the tire that was acting strangely but also checked any tires that were low on pressure to make sure there were no holes or issues. They were sure to let us know what they did, what they found, filled up all my tires, and let us know of anything we should watch for. They charged us nothing, not even for labor. Sometimes going to the dealers makes a person a bit nervous - you never know if you're being screwed or overcharged and I felt so good about my experience with these guys. They brought a lot of needed peace of mind for a stressful situation!
-
May 2015 by David G.
Terrible buying experience. Claimed to have the pickup I wanted. When I showed up they told me it wasn't available and tried to sell me one for $600.00 more. Stay away from this dealership.