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November 2023 by Ella Harpstead
I am shocked by the number of reviews championing the integrity of this shop, when my experience was anything but honest. I hoped to purchase a Subaru Outback from Diamond Auto Group, and I wanted a mechanic's opinion first. Brett at Diamond Auto called EZ Auto Repair up and got the vehicle in for an inspection. The EZ Auto tech called me when it was complete, told me the vehicle was in great condition and he'd easily buy it for his daughter, implying it was trustworthy. No other notes. He was too positive and fast-talking for me not to get a gut feeling he was in the pocket of Diamond Auto, especially since I'd just driven the car and heard suspension noises, and because I'm not dumb enough to believe an Outback at 160k miles is mechanically spotless.I insisted that I needed to take the Outback to my trusted Minneapolis mechanic, putting a down payment on the car to do so. There, I was told that I'd face $5000-7000 in repairs: the back break was being held together with ZIP TIES, the suspension was original and 60k miles past its life, the tires were down to 4/32, and more. It doesn't matter that I didn't buy the Outback. What matters is the scummy, terrible service and incomplete inspection I received at EZ Auto. Take your car up the road to Home Town Auto in Lakeville instead.
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November 2023 by Sandi Tucker
Brought my car in for a tune up.new tires and exhaust leak.Eric and the guys were super nice and very informative about all work done.My car now runs and drives like brand new.I would recommend using this shop to anyone who is looking for vehicle repairs.Services: Exhaust
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October 2023 by Dustin Thompson
I have known Eric since the early 2000's and he was able to fix things on different cars that I have owned that you couldn't fix on your own. He knew how to fix complicated things. He has grown tremendously from 1 man to a whole company and I couldn't be prouder. This man is very honest and takes care of your car period. He's also skilled in quick fixes. I have recommended Eric to all of my friends and family. He's a trustworthy mechanic in a shady world.Services: Transmission
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October 2023 by Nick Janke
I got my tires replaced awhile back from this place and it was a good experience. Today I am doing my brakes and I have just realized that they torqued my lug nuts over 2x the spec. They were obviously impacted on without proper torquing at the end. I am forever disappointed in the lack of professionalism and safety doing so.
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September 2023 by R L
Very happy with both advice and service received here regarding my 10 yr old car's exhaust system. Will certainly be back if something else becomes an issue. I would recommend taking your car here.
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September 2023 by Jay Jay Odette
I have been going to EZ Auto Repair for 5 years now; I've had many amazing experiences everytime I bring my vehicle in. They have spectacular customer service and are always ready to help with vehicle repairs. They do amazing work with any vehicle I've brought in and or any vehicles my family has brought in. Thank you EZ Auto Repair employees for always being reliable and respectful.?
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August 2023 by Julian Trifel
My family has been going to EZ since before I was around. While owners and staff have changed through the years, the quality of the work completed has never changed.Every time I've serviced my car with EZ I've been personally contacted by a member of staff between a day and a week following me getting my car back to make sure everything is alright. If there ever has been something that isn't right, they've always done everything in their power to correct the error.
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August 2023 by James Baker
Top notch service! Great staff! After visiting Eric at EZauto in Farmington with the service they provided, I will forever bring my vehicles to them. Good prices and completely honest.Thank you guys!
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August 2023 by Kathrine Curtis
Despite their extremely booked week, they answered the phone, diagnosed my car within minutes, and fixed the problem before the day was over. Extremely happy and impressed with their customer service!
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June 2023 by Ryan Towle
EZ Auto helped me find immediate towing when my truck had broken down. Before I knew my truck had even arrived at the shop they contacted me and had already diagnosed the issue! I was beyond impressed and grateful for the customer service, and how quick they were to help and fix my truck!Service: Engine repair
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June 2023 by charles raichert
I have to say that this shop services all our vehicles. We have only great service and great people to work with. They have always gone above our expectations. They never do any work without calling first and explaining the need for extra work. They truly are a 5 star shop!!!
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April 2023 by `Laxy clxuds`
Eric is incredibly nice. My husband and I love coming here. Their prices are great and they do great, honest work! Brought my car in a couple times here already and I'm not going anywhere else! They get the job done quickly and efficiently!
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April 2023 by John Dennehey
Great people always take my vehicles there
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February 2023 by Hannah Carlson
Michael priced out a replacement on my rear brakes over the phone and was able to squeeze me in on a busy day to accommodate my work schedule. Everyone I spoke with was super thorough and polite and my brakes were installed for a significant amount less than Honest One in Eagan would have charged me. I will be back! Thanks EZ Auto.Service: Brakes
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January 2023 by Kelly Rapanovich
Terrible customer service!I wonder if it's because of my race considering the other good reviews. I was leaking break fluid during a cold winter day and stopped to get some added so that I could make it safely until the end of the work day. Adding the fluid required a long funnel which I didnt have. The guy just left me hanging saying if I couldn't reach the reservoir that he can't help me. He never rven took a look. I wouldn't spend my momey here or refer this shop to any POC.
