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November 2023 by Tony Graves
Needed things taken care of. They did.
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October 2023 by Sara Schaefer
Called to get information, was told everything was going to work out, drove 30 minutes to get everything setup, only to find out that we had to have a pre-existing account already. Then I was told by the associate that I should have known to ask. Why on earth would I know I need to ask that question??
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October 2023 by Veda Kay
I have no clue who they have working there right now, but I just tried to call three times they picked up twice answered once, and then didn’t respond to anything else. I could hear them on the other line, but they refused to say anything no matter how many times I asked questions no matter how many times I tried to talk they would not speak they would not talk back, so it’s very unprofessional and on that note, it’s unprofessional to not have an outgoing voicemail. It still says you don’t have voicemail set up, so how are your customers supposed to figure anything out if you do not pick up or answer appropriately very disappointed in spending my money here. Not to mention that all I got was hello not hi this is metro or anything. I just got a random girl saying hello to me get better employees metro.
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July 2023 by Rosa Sosa
I just tried to call the store and someone didn't answer but when I said hello no one responded and I just kept going hello hello and still no one responded this is so unprofessional!!!!
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August 2022 by andy torres
The services is garbage in the Faribault store, the customer service is great!
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July 2022 by Mel Coo
The gal that was on this even was awesome more help than I've had at any other TMobile place I wish I could remember her name cause I'd sure put her out there
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February 2022 by John Barnett
Of all the ppl I've felt with there, jennifer has been the most helpful and fun person to deal with. She is the only reason I stay with metro. Thank you Jen for all your help and laughs, you're great!
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August 2021 by Toni The Beautiful Chunk
I have been trying to call the store for 2 days now! Can i leave a message to call back? Of course not because the place that SELLS PHONES can't manage to get an actual voicemail set up! Does my phone work? HARDLY EVER! So I would appreciate it if the people I pay my phone through would actually pick up when they are called 15 TIMES IN ONE DAMN DAY so I can get it to work! $80 family phone plan mine is the only one that never works! Seriously pick a different phone company because they obviously don't care about there customers Or they would at least set up a voicemail so we could leave a callback number!
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June 2021 by Brice Ragin
Never open when I go. Usually between 1 and 3 any day of the week. Is it closed for good?
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February 2021 by Nathan Egstad
I have never had issues with metro carlos always is very helpful and let's me know about the newest phones available. I would definitely recommend everyone to see him he is very nice and will help with every question you might have
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February 2021 by Elsa Galvan
Carlos was so helpful and knowledgeable about fixing my issues i would recommend everyone come when he's hear
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February 2021 by J Mollenhauer
Excellent service very helpful
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November 2019 by Amanda Gayder
I show up at 10:40, the door is locked and no one around. Open sign on and hours say opens at 10.
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August 2019 by Hernandez Alex Sandra
son bueno me gusta
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February 2019 by K dr-arm
Too busy and uncaring management. Need more than 1 person. And video cameras is creepy, watching staff instead of helping?!
