Faribault Ace Hardware is a locally owned store in Faribault that offers a wide range of products, including plumbing, electrical, power tools, hand tools, mowers, snow blowers, glass repair, key duplicates, window screen repair, grills, grilling accessories, grilling pellets, bird seed, lawn care, lawn seed, pest control, and small appliances. The store also has a Hallmark section with cards, baby gifts, girlfriend gifts, home decor, baptism gifts, ornaments, and sympathy cards. Customers praise the store's aggressively helpful staff, who greet them with a friendly hello and escort them to the items they are looking to purchase. While some customers found the level of assistance overwhelming, the overall consensus is that the staff is consistently helpful, knowledgeable, and willing to go the extra mile to assist customers, such as helping with a Big Green Egg order and providing helpful tips and advice. The store is known for its good selection and the ability to find coupons without a club card. Customers appreciate the local, smaller size of the store compared to big-box retailers and the consistently excellent customer service they receive.
We wanted an amaryllis for Christmas and the lady that helped us went to the extra mile to put it under the counter so that we could pick it up for the sale price! We even got a NICE Christmas weath for a nice price also!!
November 2023
Aggressively helpful staff. The moment I walked in, I was greeted with a friendly hello. They escorted me to the items I was looking to purchase. I will say the help was so overwhelming that it became a negative for me. All in all, a good store and good staff.
July 2023
They have what you need. Can find printable coupons at times without the need to be a club card holder. Just had one for 25% off anything $50 or less.
